Company Description Lemon Tree Hotels Limited (LTHL) is one of India’s largest and fastest-growing hotel chains, operating across upscale, upper-midscale, midscale, and economy segments. The group manages a diversified portfolio of over 270 hotels under seven brands, including Aurika Hotels & Resorts, Lemon Tree Premier, Lemon Tree Hotels, Red Fox Hotels, Keys Prima, Keys Select, and Keys Lite. With more than 130 operational properties and many new hotels opening soon, LTHL offers wide opportunities for growth and mobility.

The organization is powered by around 7,700 team members committed to delivering a refreshingly different guest experience every day. Applicants can explore more about the brand and its properties via the company website or central reservations.

Role Description The Assistant Manager is a full time, on-site role based in New Delhi, responsible for supporting daily hotel operations and ensuring consistently high service standards. This role includes supervising front office or assigned departments, monitoring guest check-in and check-out processes, and resolving guest queries and concerns promptly and professionally.

The Assistant

Manager collaborates with department heads to manage staffing schedules, implement brand standards, and support training and performance feedback for team members. The role also involves coordinating with housekeeping, food and beverage,



and other functions to maintain operational efficiency, safety, and cleanliness across the property.

The Assistant

Manager contributes to revenue and cost-control initiatives by tracking key operational metrics, assisting in local marketing activities, and identifying opportunities to enhance guest satisfaction and loyalty.

Qualifications

- Operational and service management skills, including hotel front office operations, guest relations, and basic revenue and cost control.
- People management skills, such as team supervision, shift scheduling, coaching, and performance feedback.
- Strong communication and interpersonal skills for interacting with guests, colleagues, and external partners in a professional manner.
- Customer-focused problem-solving skills, with the ability to handle escalations, manage multiple priorities, and make timely decisions.
- Organizational and administrative skills, including reporting, documentation, and use of property management systems or related hospitality software.
- Relevant hotel or hospitality experience in an operations or supervisory role; experience in branded hotels is an advantage.

- Undergraduate degree or diploma in Hotel Management, Hospitality, Business, or a related field is preferred.
- Flexibility to work shifts, weekends, and holidays, with a strong commitment to service excellence and continuous improvement.

📌 Assistant Manager (New Delhi)
🏢 lemon tree hotels
📍 New Delhi