· Customer Interaction:

Answer customer questions by phone or email about their investments, account details, and transactions.

· Help customers fix issues with their accounts, transactions, or statements.

Start calls with a friendly greeting and make things easy for customers by working with the OPS team and asking the right questions.

· Issue Resolution:

· Fix complaints and mistakes quickly.

· Work with internal teams, fund houses, and banks to solve customer problems smoothly

Customer Relationship Management:

· Build good relationships with clients by giving timely help and updates.

· Follow up on pending transactions and documents to keep things moving smoothly

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:

- Health insurance

Work Location: In person

📌 Back Office Executive (India)
🏢 Shree Rama International
📍 India