Counsel Union is a practical psychology learning EdTech platform offering career-focused psychology programs for students, graduates and working professionals. Our programs focus on practical learning, professional skill development and expert-led training across multiple psychology specialisations. We are looking for a confident and target-oriented Academic Counselor who can understand prospective students' requirements, guide them towards the right psychology program and convert qualified enquiries into successful enrollments.
Key Responsibilities
- Connect with prospective students through phone calls, WhatsApp, Zoom or Google Meet.
- Understand each candidate's educational background, career goals and course requirements through proper profiling.
- Counsel students about Counsel Union's psychology courses, curriculum, eligibility, duration, fees and career opportunities.
- Recommend the most suitable program based on the student's profile and objectives.
- Handle queries and objections related to course fees, certification, curriculum, career scope and learning format.
- Follow up consistently with interested leads and convert qualified enquiries into enrollments.
- Achieve daily, weekly and monthly admission and revenue targets.
- Maintain accurate lead information, follow-up notes and stages in the CRM.
- Build and manage an active sales and admissions pipeline.
- Follow up on pending payments and support candidates through the admission process.
- Maintain robust relationships with prospective students throughout the counselling journey.
- Prepare daily and weekly performance reports when required.
- Share feedback on lead quality, customer concerns and market trends with the marketing and management teams.
Requirements
- Strong communication and interpersonal skills.
- Good counselling, profiling and pitching ability.
- Strong follow-up and objection-handling skills.
- Comfortable working in a target-driven sales environment.
- Active listener with good understanding and grasping ability.
- Familiarity with CRM systems and basic sales processes.
- Ability to manage multiple leads and follow-ups efficiently.
- Prior experience in EdTech, education counselling, admissions or inside sales will be preferred.
- Psychology or education industry exposure will be an added advantage.
📌 Admissions Counselor (Jaipur)
🏢 Counsel Union
📍 Jaipur
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