Company Description myOnsite Healthcare, LLC is a technology-enabled healthcare services company focused on delivering patient-centered mobile healthcare, clinical research, and specimen management solutions across the healthcare value chain. Founded in 2004, the organization combines experienced healthcare professionals with standardized processes and digital workflows to make care more accessible, convenient, and connected. Its nationwide network supports healthcare providers, laboratories, life sciences organizations, clinical research teams, employers, and patients through mobile phlebotomy, clinical trial support, event and population health services, and specimen processing and logistics.

With a strong emphasis on quality, safety, convenience, and patient satisfaction, myOnsite enables healthcare and clinical research beyond traditional care settings, bringing services closer to the individuals and communities who need them.

Role Description The Account Manager is a full-time, in office role based in the Greater Vadodara Area. This role is responsible for managing assigned client accounts, serving as a primary point of contact, and ensuring a high level of client satisfaction and retention. Day-to-day responsibilities include coordinating service delivery, tracking performance against service level agreements, handling inquiries and escalations, and maintaining accurate account records and documentation.

The Account

Manager will collaborate with operations, clinical, and logistics teams to support mobile healthcare and clinical research services,



prepare regular reports, and identify opportunities to expand services within existing accounts. The role also involves supporting implementation of new accounts, monitoring quality and compliance requirements, and contributing to process improvements that enhance client experience.

Qualifications

- Client relationship and account management skills, including the ability to build trust, manage expectations, and maintain long-term partnerships.
- Communication and interpersonal skills, with the capability to interact effectively with healthcare providers, internal teams, and external stakeholders.
- Organizational and coordination skills, with experience in scheduling, follow-up, documentation, and managing multiple accounts or projects simultaneously.
- Analytical and reporting skills, including proficiency in using spreadsheets, CRM or account management tools, and interpreting service data and performance metrics.
- Basic understanding of healthcare services or clinical research operations, or willingness to learn healthcare workflows, terminology, and compliance requirements.
- Ability to work on-site in the Greater Vadodara Area, collaborate with cross-functional teams, and adapt in a dynamic, service-oriented environment.
- Bachelor’s degree in business, healthcare administration, life sciences, or a related field, or equivalent practical experience.
- Previous experience in account management, customer success, operations coordination, or healthcare services is preferred.

📌 Account Manager (Vadodara)
🏢 myOnsite Healthcare
📍 Vadodara