PROCUREMENT PARTNERS

Official

Invoice Services Analyst

Section 1 — Position Identification

Job Title

Invoice Services Analyst

Department

Operational Core Services

Reports To (Title)

Invoice Services Team Lead

Location / Work Type

Remote │ US

Employment Type

Full-Time │ Regular

FLSA Classification

Non-Exempt

FLSA Note: This position is classified as Non-Exempt and is eligible for overtime in accordance with applicable law. The role performs high-volume invoice processing tasks under established procedures.

Section 2 — Position Summary The Invoice Services Analyst is an India-based analyst responsible for processing invoices through the SaaS platform including Manual Invoice Entry and SimpleAP Invoicing.

This role manages day-to-day invoice volume, OCR exception handling, and basic invoice troubleshooting, and plays a key role in maintaining invoice processing accuracy and throughput.

This role reports to the Invoice Services Team Lead and supports US customers from a remote India-based team.

Section 3 — Essential Functions and Duties

Invoice Entry

- Manually enter invoices in Hybrent customer sites on older platform versions, use IAP to enter manual invoices for 4.0+ sites, and reconcile vendor statements.

SimpleAP Processing

- Process SimpleAP, Inbox, and draft invoices for PCU and OnCare customers, and QA invoices read by OCR or failing template reading, tagging exceptions appropriately.

Exception Handling

- Identify and resolve common invoice exceptions including line mismatches, duplicate invoices, and price discrepancies, escalating complex cases to Senior Analysts.

Email Management and Data Accuracy

- Handle 1,000+ daily inbox emails, responding to vendor inquiries and routing emails appropriately.

- Maintain high accuracy across all invoice processing activities, cross-checking invoice details against POs and vendor records.

Documentation

- Document recurring issues and process variations and surface patterns to Senior Analysts and Team Leads.

Total estimated time allocation equals 100%. These percentages are approximations and may vary with business needs.

Section 4 — Non-Essential Functions

- Participates in company-wide initiatives, working groups, or strategic projects outside the immediate team as requested.

- Provides coverage for adjacent Operational Core Services roles during periods of vacancy or leave.

- Contributes to internal knowledge base documentation, onboarding materials, and process guides.

- Participates in company events, team offsites, and culture-building activities.

- This is not intended to be all-inclusive. The employee may be asked to perform other related duties as assigned to meet the ongoing needs of the organization.

Section 5 — Supervisory Responsibilities

This position has no supervisory responsibilities.

Section 6 — Minimum Qualifications

Education

- High school diploma or equivalent; associate or bachelor's degree preferred, or equivalent combination of education and experience.

Experience

- 1–2 years in invoice processing, data entry, or a related operations role.

- Strong attention to detail and ability to manage high-volume work with accuracy.

- Excellent written communication.

- Comfortable working in a remote India-based team supporting US customers.

Licenses, Certifications, and Registrations





- No licensure or certification is required for this position.

Language / Communication Requirements

- Must be able to read, write, and communicate professionally in English. Strong written communication skills are required.

Section 7 — Knowledge, Skills, and Abilities

Required Knowledge and Technical Skills

- Working knowledge of invoice processing and data entry.

- Familiarity with OCR invoice processing or AP platforms.

- Strong data accuracy and exception-handling skills.

- Familiarity with Hybrent, OnCare, or SimpleAP is preferred.

Required Abilities and Behavioral Competencies

- Invoice Processing: Processes manual and SimpleAP invoices accurately.

- Data Accuracy: Cross-checks invoices against POs and vendor records.

- Exception Handling: Identifies and resolves common invoice exceptions.

- Email Management: Handles high daily email volume and routing.

- Attention to Detail: Maintains accuracy under volume targets.

- Operational Discipline: Meets SLAs and throughput expectations.

Preferred Qualifications (Not Required)

- Experience with OCR invoice processing, AP platforms, or healthcare SaaS.

- Familiarity with Hybrent, OnCare, or SimpleAP.

- Background in AP operations or data entry.

- AI Openness: Comfort using AI tools to accelerate invoice entry, exception identification, and email triage.

Section 8 — Physical Demands

Physical Activity

Frequency

Notes

Sitting

Constantly

Extended periods at a workstation are typical for this role.

Standing / Walking

Rarely

Minimal for a remote office-based role.

Lifting / Carrying

Never

Not applicable to this role.

Fine Motor Skills / Typing

Constantly

Regular use of keyboard, mouse, and office equipment.

Visual Acuity

Constantly

Reading documents, data, and screens for extended periods.

Verbal Communication

Rarely

Minimal to none for this remote role.

Travel

Occasionally

Up to 15% domestic travel for on-site customer kickoffs, training, and go-live support.

Frequency Key: Constantly (67–100% of shift) │ Frequently (34–66%) │ Occasionally (1–33%) │ Rarely (less than 1%) │ Never

ADA Note: Procurement Partners will consider reasonable accommodations for qualified individuals with disabilities to perform the essential functions identified in Section 3.

Section 9 — Work Environment and Conditions

Work Setting

- This role is performed primarily in a home office or remote environment. The noise level is generally low to moderate.

Schedule and Hours

- This is a full-time role with standard business hours, Monday through Friday. Occasional evening or weekend work may be required based on customer needs or business priorities.

Remote Work Eligibility

- This role is fully remote and eligible for nationwide US remote work in accordance with Procurement Partners’ remote work policy.

Equipment and Tools

- Standard company-issued laptop and software suite will be provided.



Employees are expected to maintain a home office environment suitable for professional phone and video communication.

PROCUREMENT PARTNERS │ CONFIDENTIAL │ HR USE ONLY

Position Title: Invoice Service Analyst

Supervisor: Manager

Department: Operations

Time Zone Request (if applicable): India – Noida (4 PM-1 AM IST)

Invoice Service Analyst

Job Type

Full-time

Description

Location: Noida, India

Reports to: Manager

About Us

Procurement Partners builds easy-to-use software that lets healthcare organizations automate their purchasing, inventory management, invoicing, and payments processes. We help thousands of facilities and their staff reduce their expenses and time spent procuring items so they can direct more time and effort toward caring for their patients and residents.

Procurement

Partners now includes both OnCare & Hybrent product lines, and we are the fastest-growing procure-to-pay software company in healthcare.

About the Role The Invoice Services Analyst is an India-based analyst responsible for processing invoices through the SaaS platform, including Manual Invoice Entry and SimpleAP Invoicing.

This role manages day-to-day invoice volume, handles OCR exceptions, and performs basic invoice troubleshooting, playing a key role in maintaining invoice processing accuracy and throughput.

This role reports to the Invoice Services Team Lead and supports US customers from a remote India-based team.

What You’ll Do

- Enter invoices in Hybrent customer sites on older platform versions, use IAP to enter manual invoices for 4.0+ sites, and reconcile vendor statements.

- Process SimpleAP, Inbox, and draft invoices for PCU and OnCare customers, and QA invoices read by OCR or failing template reading, tagging exceptions appropriately.

- Identify and resolve common invoice exceptions including line mismatches, duplicate invoices, and price discrepancies, escalating complex cases to Senior Analysts.

- Handle inbox emails, responding to vendor inquiries and routing emails appropriately.

- Maintain high accuracy across all invoice processing activities, cross-checking invoice details against POs and vendor records.

- Document recurring issues and process variations and surface patterns to Senior Analysts and Team Leads.

- Total estimated time allocation equals 100%. These percentages are approximations and may vary with business needs.

What You'll Bring

Required

- High school diploma or equivalent; associate or bachelor's degree preferred, or equivalent combination of education and experience.

- 0–2 years in invoice processing, data entry, or a related operations role.

- Strong attention to detail and ability to manage high-volume work with accuracy.

- Excellent written communication.

- Comfortable working in a remote India-based team supporting US customers.

Procurement Partners Hiring Practice

We value diversity at Procurement Partners. The company will hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a protected and comfortable work environment and encourage individualism and authenticity in every member of our team.

📌 Invoice Services Analyst (India)
🏢 Procurement Partners
📍 India