Job Title- Senior Business Analyst
Position type- Full Time
Working style- Hybrid
Cab Facility- Yes
Shift Time - 12:30pm - 9:30pm IST
Required education and certifications are critical for the role- Bachelor's degree in Business, Information Technology, Computer Science, or a related discipline.(Fulltime)S

Required years of experience - 10-14years of relevant experience

AON IS IN THE BUSINESS OF BETTER DECISIONS

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. You'll own the application from start to finish, as the business's trusted partner and main point of contact. Our business partners are experts in their field with full schedules, so they often share requests in brief. You'll understand the need behind each request, ask the questions that bring out the full picture, and deliver something better than they expected, quickly. This is a hands-on, blended role: mostly business analyst, plus product manager, designer, tester and technical problem-solver. You'll do the work yourself, from discovery and design to story creation and testing, and lead the team by example. You'll work closely with US-based business and consulting teams who have not worked with an offshore development team before, so building trust quickly matters. You take the burden off the business. If they would otherwise enter data by hand, you offer to load it. If their data isn't clean, you work through it instead of sending it back. You know their work well enough to make the everyday design calls yourself, so they're only pulled in for the decisions that truly need them. You own quality. You wrote the story, so you're the best person to confirm it does what the business intended. Lead the business relationship Be the primary contact for new development, enhancements and production issues, and own issues from report to resolution. Write user stories with detailed acceptance criteria (Gherkin preferred) that developers and AI coding tools can build from without guessing. Use AI across the whole workflow: discovery prep, stories, prototypes, and data work. Use AI to build prototypes and settle the design before development starts. Work hands-on with data ~ Use SQL to analyze data, reconcile inconsistent source files, prepare safe, repeatable data loads, and check results against the source of truth.

Set priorities, unblock developers,



and make sure the team understands why it's building what it's building.
Run backlog grooming, story acceptance, UAT coordination and release readiness.
8+ years in business analysis on custom software, including leading a team or workstream.

- A real instinct for user-centered design, and the judgment to shape AI-built prototypes into an experience users find easy.
- Solid SQL, and comfort with relational data.

Knowledge of US retirement plans (401(k), pooled employer plans, recordkeeping) or Financial Services.

The business sees you as their go-to partner and trusts your judgment, even when you push back.
Developers rarely wait on requirements, and few defects reach the business.
Business partners spend less time on manual work because of what you build.
The Senior Business Analyst will serve as a key liaison between business stakeholders and technology teams for Aon's Pooled Employer Plan (PEP) platform, a strategic solution supporting Aon's Retirement business. This role is responsible for understanding business objectives, identifying opportunities for platform enhancement, and translating business needs into actionable requirements, user stories, and delivery plans. The position will work closely with business leaders, developers, and product stakeholders to shape future platform capabilities and support ongoing modernization efforts. The ideal candidate will possess strong business analysis skills, excellent communication abilities, and experience leveraging modern tools and technologies, including AI-assisted analysis and requirements development, to accelerate solution delivery.
Serve as a primary liaison between business stakeholders and technology teams for the PEP platform.
Facilitate discovery sessions, workshops, and solution discussions to understand business objectives and requirements.
Gather, analyze, and document business, functional, and process requirements.
Translate business needs into user stories, acceptance criteria, process flows, and delivery-ready requirements.




Partner closely with developers throughout the delivery lifecycle to clarify requirements and support successful implementation.
Support backlog management, prioritization, release planning, and roadmap discussions.
Identify opportunities for process improvement, automation, and enhanced user experience.
Participate in testing, user acceptance activities, and validation of delivered functionality.
Create and maintain business and technical documentation.

8+ years of experience in Business Analysis, Product Analysis, or related technology delivery roles.

- Robust experience gathering and documenting business and functional requirements.
- Experience creating user stories, acceptance criteria, business process flows, and functional specifications.
- Experience working directly with both business users and software development teams.
- Experience supporting Agile delivery teams and backlog management activities.

Experience supporting Retirement, Wealth Management, Financial Services, or similar business domains.
Experience working on product-oriented platforms or strategic technology initiatives.
Familiarity with software development, testing, and release management processes.
Experience working with web applications, APIs, and enterprise integrations.
Experience using AI-enabled tools to support business analysis, documentation, and requirements development.
Experience supporting cloud-based or modern SaaS applications.
Ability to translate business goals into actionable development work.
Strong partnership with business stakeholders and technology teams.
Effective use of AI and modern analysis techniques to improve delivery efficiency.
Strong communication and relationship-building skills.
Ability to contribute to the long-term growth and success of a strategic Aon Retirement platform.

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.
Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. Aon is dedicated to integrating sustainability into our core business practices. We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities.'

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📌 Senior Business Analyst - Education (Bengaluru)
🏢 Aon
📍 Bengaluru