Accountable for probing, triaging, dispatching job to the right man with the right skills using necessary tool either via phone or emails
Responsibilities
- Following our Business Code of Conduct and always acting with integrity and due diligence
- Identifying operational improvement and finding solutions by applying CI tools and techniques
- Handle Inbound / Outbound Calls within the critical metrics
- Knows and applies fundamental work theories/concepts/processes in own areas of work
- To Probe, Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill @ the right time
- Responds with appropriate levels of urgency to situations that require quick response or turnaround
- Ability to the analyze the root cause and handle 1st level issues
- Ability to make informed and timely decisions
You will need
- Any GraduaBasic MS Office - Excel,
- Speed and Accuracy
- Active Listening
- English Speaking, Reading and Writing
- Logical Thinking
- te (Preference of Mech. Engg.)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Associate - Tech Support (Bengaluru)
🏢 Tesco
📍 Bengaluru
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