Observability Engineer Role JD

Level1

3-5 years of experience as an Observability Engineer, Monitoring Engineer, SRE, DevOps Engineer, or Platform Engineer supporting production environments.

Hands-on Experience With

- Monitoring and Alerting tools such as Prometheus, Grafana, Nagios, Datadog, Dynatrace, and Observe
- Infrastructure and Application Monitoring fundamentals
- Dashboard creation and visualization using Grafana and Datadog
- Log aggregation and analysis using OpenSearch, ELK Stack, or similar platforms
- Kubernetes monitoring including Cluster, Node, Pod, Namespace, and Workload metrics
- Alert creation, tuning, and notification management
- Basic APM (Application Performance Monitoring) concepts
- Linux administration and troubleshooting
- Cloud monitoring services such as AWS CloudWatch and Azure Monitor
- Incident response and operational support processes

Experience troubleshooting monitoring alerts, infrastructure health issues, and application performance problems. Experience supporting production environments and participating in on-call rotations.

Basic scripting skills using Bash, Python, or PowerShell.

Ability to maintain monitoring documentation, runbooks, and operational dashboards.

Level2

6+ years of experience as an Observability Engineer, SRE, DevOps Engineer, Platform Engineer, or Monitoring SME supporting enterprise production systems.

Proven experience implementing and supporting enterprise observability platforms.

Strong Hands-on Expertise With

- Prometheus, Grafana, Datadog, Dynatrace, Nagios, Observe, and enterprise monitoring platforms
- OpenSearch, ELK Stack, and centralized logging architectures
- Application Performance Monitoring (APM), Distributed Tracing,



and End-to-End Transaction Monitoring
- Kubernetes observability including EKS, AKS, Cluster Monitoring, Pod Monitoring, and Container Insights
- Alerting strategy development, alert tuning, noise reduction, and escalation management
- Dashboard development and operational reporting for Infrastructure, Applications, Databases, and Cloud Services
- Monitoring integration with AWS, Azure, Kubernetes, Databases, and Middleware platforms
- Log analytics, correlation, and troubleshooting techniques
- SLI, SLO, SLA definitions and service health reporting
- Automation of monitoring, alert management, and operational workflows
- Incident investigation, root cause analysis, and platform performance troubleshooting
- Monitoring as Code and Infrastructure as Code integration

Experience configuring proactive alerts for Kubernetes clusters, nodes, pods, storage, networking, and application services. Strong understanding of cloud-native architectures, distributed systems, infrastructure monitoring, and application observability.

Experience developing runbooks, SOPs, service dashboards, and operational standards.

Responsibilities

Observability Engineer Role JD

Level1

3-5 years of experience as an Observability Engineer, Monitoring Engineer, SRE, DevOps Engineer,



or Platform Engineer supporting production environments.

Qualifications

Observability Engineer Role JD

Level1

3-5 years of experience as an Observability Engineer, Monitoring Engineer, SRE, DevOps Engineer, or Platform Engineer supporting production environments.

About Us

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises.

We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City.

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We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment chance (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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