03 Nov
|
AutoEmpire Technologies
|
Gurugram
03 Nov
AutoEmpire Technologies
Gurugram
Role Summary
The Sales Supervisor / Team Lead will be the primary bridge between the Founder/Director and the sales team. You will be responsible for driving monthly sales targets, managing car inventory movement, overseeing lead management across all digital platforms, and coaching the sales team to consistently deliver results. This is a high-ownership role requiring a blend of people leadership, operational discipline, and customer relationship skills.
Key Responsibilities & Deliverables
1. Sales Leadership & Target Achievement
- Own and drive a monthly sales target of 10 - 20 pre-owned vehicles.
- Monitor daily lead flow from platforms such as Cars24, CarDekho, OLX Autos, FB Marketplace, and company website.
- Ensure all inbound leads are logged, followed up, and converted with urgency and professionalism.
- Coordinate test drives, vehicle demonstrations, and customer walkarounds.
- Negotiate deals and close sales while maintaining healthy margins.
2. Team Supervision & Mentoring
- Supervise, guide, and motivate the sales executive team on a daily basis.
- Conduct regular product knowledge and sales technique training sessions.
- Set individual performance goals and carry out periodic reviews.
- Address team concerns, resolve escalations, and maintain a positive work environment.
- Identify top performers and recommend incentive/recognition programs.
3. Inventory & Operations Management
- Oversee daily car inventory inspection and ensure checklists are signed and submitted.
- Maintain and update inventory master sheets, flagging pricing changes and availability in real time.
- Track and report vehicles requiring repair or refurbishment; coordinate with the service team.
- Implement a strategy to liquidate aged inventory within 45 days to optimise capital turnover.
4. Documentation & Compliance
- Ensure all vehicle documentation — Insurance, RTO, Challan clearance, Form 28/29/30, etc. — is verified before delivery.
- Supervise and support smooth processing of bank loans, transfers, and customer payment documentation.
- Maintain compliance with company policies and local regulatory requirements for vehicle sales.
5. Digital & Social Media Oversight
- Ensure timely and accurate listing of inventory across all digital platforms — FB Marketplace, OLX, Instagram, YouTube.
- Monitor and respond to customer comments, queries, and DMs on social channels promptly.
- Collaborate with the marketing team to align promotional campaigns with available inventory and sales targets.
Skills & Qualifications
Education
- Graduate in any discipline (BBA / B.Com / BA preferred).
- Additional certification in Sales, Automobile, or Business Management is a plus.
Experience
- 3 - 6 years of experience in automotive or related sales, with at least 1-2 years in a supervisory or team lead role.
- Proven track record of meeting and exceeding sales targets.
- Hands-on experience with pre-owned vehicle sales is strongly preferred.
Technical & Functional Skills
- Proficiency in MS Excel / Google Sheets for inventory and sales reporting. Experience of CRM would be an added advantage.
- Working knowledge of vehicle documentation processes (RTO, Insurance, Hypothecation, etc.).
- Familiarity with online marketplaces: Cars24, OLX, CarDekho, FB Marketplace.
- Basic understanding of social media — posting, engagement, and analytics.
Soft Skills
- Strong leadership and team management abilities.
- Excellent communication skills in Hindi and English (spoken and written).
- Customer-first mindset with strong negotiation and problem-solving skills.
- High ownership, self-driven, and comfortable operating in a fast-paced start-up environment.
- Punctual, well-groomed, and maintains a professional demeanor at all times.
Key Performance Indicators (KPIs)
KPI
Target / Benchmark
Monthly Vehicles Sold
10 - 20 units/month
Lead-to-Conversion Rate
Minimum 20%
Inventory Ageing
No unit beyond 45 days
Team Training Sessions
At least 2 per month
Social Media Update Frequency
Daily listings & responses
Documentation Accuracy
Zero errors at delivery
What We Offer
- Competitive fixed salary commensurate with experience.
- Performance-linked incentives on every car sold above target.
- Direct exposure to the Founder/Director and a fast-track growth path.
- Agile, entrepreneurial work culture with a passionate team.
- Opportunity to grow into a Sales Manager / Operations Head role.
How to Apply
Walk-in :Shop No. 18, 1st Floor, Ninex City Mart, Sector 49, Sohna Road, Gurgaon — Mon to Sat, 2 PM - 6 PM
Pay: ₹360,000.00 - ₹600,000.00 per year
Work Location: In person
📌 Sales Supervisor / Team Lead (Gurugram)
🏢 AutoEmpire Technologies
📍 Gurugram