Supervises the operation of assigned restaurants and/or lounges - Coordinates the set-up and/or closures of restaurant and lounge areas in accordance with Radisson Hotel standards - Confirms daily specials and new menu additions with the Executive Chef - Oversees the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniques - Inspects assigned restaurants and lounge areas on an on-going basis and takes appropriate steps to ensure facilities meets or exceeds hotel standards at all times - Conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items - Properly executes check control procedures - Maintains sanitary and safe work setting for guests and employees Provides employees with the information needed to perform their job effectively - Orients employees to the department and hotel and provides on-the-job training on job responsibilities - Prioritizes and assigns work - Provides feedback to the employee and department manager on the employee’s performance of job responsibilities Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations - Gives personal attention,



takes personal responsibility and uses teamwork when providing guest service - Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems - Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis - Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction - Performs other duties required to provide the service brand behavior and genuine hospitality Adheres to hotel policies and procedures - Attends work on time and as scheduled - Follows hotel grooming and hygiene standards - Minimise safety hazards by following all safety rules and procedures - Refrain from personal conversations with other employees at the main entrance - Keeps Manager fully informed of all problems or unusual matters of significance - Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position - Maintains a favourable working relationship with all other company employees to foster and promote a co-operative and harmonious working environment - At all times projects a favourable image of the Hotel to the public INDFOH

📌 Food and Beverage Supervisor (Hyderabad)
🏢 Radisson Blu Plaza Hotel Hyderabad Banjara Hills Food E Beverage
📍 Hyderabad