1. Visitor Management o Welcoming and guiding visitors and clients o Managing visitor records and directing guests appropriately
2. Call Handling o Answering incoming calls professionally o Taking messages and responding to basic inquiries
3. Reception Area Management o Ensuring the front desk and lobby area are clean and well-organized o Managing display materials and brochures
4. Meeting and Conference Coordination o Preparing and arranging meeting rooms before and after meetings o Coordinating refreshments and technical requirements when necessary
5. Administrative Support - Supporting general administrative tasks and documentation
6. Internal Communication o Relaying messages between departments o Distributing internal notices and announcements
7. Access and Security Coordination - Coordinating with security for guest and visitor access
8. Hospitality Management o Offering refreshments to visitors and clients o Coordinating pantry services for meetings and events
9. Attendance Maintenance, Recording employee attendance (manual and digital) - Submitting attendance reports to HR or concerned departments
Required Skills & Qualifications:
- Bachelor’s degree / Diploma in any field.
- 1-3 years of experience in front office, receptionist, or customer service roles. o Excellent verbal and written communication skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to multitask and manage time efficiently.
Professional Expectations
- Excellent verbal communication & presentation skills
- Target focused, disciplined and organized
- Leadership ability and sense of ownership
- Flexible & adaptable to changing requirements
- Willingness to take initiative and learn
- Strong work ethic and professional behaviour Personality Traits
- Positive attitude & pleasing communication style
- Self-motivated, energetic & confident Team player with problem-solving mindset :