Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies - Develops and implements strategies for housekeeping - Monitors status regularly and adjusts strategies as appropriate Manages the operation of the housekeeping, public space and laundry areas; ensures that the rooms and public space areas are spotless and continually restocked and straightened - Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals - Prepares annual budget; monitors achievement of budget and takes corrective steps as appropriate - Inspects rooms, public space and back-of-the house areas continually - Determines appropriate staffing levels for forecasted business and schedules employees accordingly - Develops and implements process for providing employees with customer service, technical and safety training on an ongoing basis - Ensures health/safety of employees and guests by maintaining hotel in accordance to statutes and regulations and directs and trains staff accordingly - Oversees inventory, purchasing, disbursement and cost control for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc. - Manages operation of (and/or outsourced relationship with)



laundry - Monitors assigned departments with compliance to safety standards - Coordinates room availability with the Front Office Manager - Coordinates room maintenance with Chief Engineer Develops and implements strategies and practices which support employee engagement - Provides employees with the orientation and training needed to understand expectations and perform job responsibilities - Communicates performance expectations and provides employees with on-going feedback - Provides employees with coaching and counseling as needed to achieve performance objectives and their fullest potential Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations - Gives personal attention, takes personal responsibility and uses teamwork when providing guest service - Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems - Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis - Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction - Performs other duties required to provide the service brand behavior and genuine hospitality Adheres to hotel policies and procedures - Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance - Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position - Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working workplace - At all times projects a favourable image of the Hotel to the public INDHOTEL

📌 Executive Housekeeper (Hyderabad)
🏢 Radisson Blu Plaza Hotel Hyderabad Banjara Hills - Rooms
📍 Hyderabad