About Us The Marriage Fit is a rapidly growing organization operating at the intersection of psychology, education, and technology. We are committed to delivering impactful relationship wellness and counseling solutions through expert-led services and innovative, technology-enabled experiences.
Role Overview
Key Responsibilities
- Connect with prospective clients and explain counselling and therapy services professionally
- Coordinate and schedule therapy sessions with therapists
- Maintain timely follow-ups with leads and existing clients
- Build and maintain strong client relationships through empathetic communication
- Maintain accurate records of client interactions, appointments, and follow-ups
- Ensure smooth onboarding and support throughout the client journey
- Coordinate internally with therapists and operations teams for appointment management
Eligibility Criteria
- Minimum 3 years of experience in client servicing, telesales, customer relationship management, counselling coordination, or similar roles
- Bachelor’s degree in BCom, BA, BSc, or related fields
Required Skills :
- Excellent verbal and written communication skills
- Strong interpersonal and relationship-building abilities
- Positive persuasion and negotiation skills
- Strong organizational and multitasking capabilities
- Ability to work independently in a remote setup
- Proficiency in handling CRM tools, spreadsheets, and communication platforms