Role & responsibilities
- Supervise and oversee day-to-day claims processing and settlement.
- Review and validate claim documents, reports, and approvals.
- Ensure claims are processed in compliance with company and regulatory guidelines.
- Assign and monitor tasks within the claims team to ensure efficiency.
- Coordinate with surveyors, insurers, and customers for claim assessment.
- Resolve escalated claim issues and disputes effectively.
- Track claim statuses and prepare periodic MIS/reports for management.
- Train and mentor claim executives to improve productivity and accuracy.
- Assist in audits, compliance checks, and process improvements. Skills & Qualifications
- Graduate in Insurance, Finance, or related field (Certification in General Insurance preferred).
- 36 years of experience in insurance claims handling, with at least 1–2 years in a supervisory role.
- Strong knowledge of claims settlement procedures, insurance regulations, and compliance.
- Positive communication and customer-handling skills.
- Proficiency in MS Office (Excel, Word, PowerPoint) and insurance software/ERP systems.
- Strong problem-solving and decision-making abilities.

📌 Insurance Supervisor (Kolkata)
🏢 Everest Fleet
📍 Kolkata