Skills:

· Good Communication skills (Written & Verbal)

· Valuable interpersonal and listening skills

· Must have basic skills in usage of MS word and MS excel

· Must have basic computer skills (Navigation and toggling between multiple screens)

· Must have good typing speed with 30-35 WPM with 90% accuracy

· Must be willing to work in flexible shifts (Night Shifts), multitask and be adaptable to change

· Self-starter with an ability to work in a team environment.

· High attention to detail and strong navigation skills

· Proven experience in insurance domain

Job Description:

· Processing tasks/loans assigned as per defined process SLA and providing resolutions within the timelines.

· Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence

· Meet daily/Weekly targets and deadlines

· Make Outbound calls to carriers and financial institutions to obtain customer information

Adhering to company compliances and policies

📌 Customer Service Officer (Level 2) (Pune)
🏢 Tekishub Consulting Services Private
📍 Pune