We are looking for a proactive and organised Key Account Manager – Partnerships & Catalogue Operations to support our Global Partnerships and Catalogue teams. The ideal candidate will have strong communication and coordination skills, experience managing partner relationships, and the ability to work with dashboards, CRM systems, and reporting tools.

Key Responsibilities

Catalogue Administration & Commercial Coordination

- Manage administrative and commission-related activities associated with property catalogue management.
- Maintain accurate records of property details, commercial terms, commission structures, contract renewals, and other partner-related updates.
- Coordinate commission updates and ensure relevant changes are communicated to the appropriate internal teams.

Cross-Functional Team Coordination

- Act as the primary point of contact for the Global Partnerships team, coordinating with the Catalogue team to ensure all requested tasks, updates, and deliverables are completed within agreed timelines.
- Take ownership of follow-ups with the Catalogue team on current property creation, listing updates, price and availability changes, booking processes, documentation, and other catalogue-related requirements.
- Bridge communication between Global Partnerships and Catalogue to ensure requests are clearly communicated, prioritised, tracked, and completed.
- Coordinate with Sales, Technology, Marketing, and Operations teams whenever cross-functional support is required.
- Proactively identify delays or bottlenecks and ensure they are escalated to the relevant stakeholders.

Reporting, Dashboards & Performance Tracking

- Prepare and maintain dashboards and reports tracking property creation, onboarding progress, catalogue completion, and pending activities.




- Monitor progress against deadlines and highlight delays, gaps, and operational bottlenecks.
- Maintain structured trackers to provide clear visibility of task ownership, progress, pending actions, and completion timelines.
- Share regular updates with management and relevant stakeholders on catalogue progress and outstanding requirements.
- Identify opportunities to improve reporting processes and operational efficiency.

Existing Partner & Account Management

- Coordinate with existing Property Management Groups (PMGs) regarding contract renewals, commission changes, property updates, and additional information requirements.
- Maintain regular communication with partners and ensure timely follow-ups.
- Build strong working relationships with accommodation providers to support smooth day-to-day operations.
- Ensure commercial and property-related updates received from partners are communicated to the relevant internal teams and reflected accurately in records.

Requirements & Skills

- Excellent written and verbal communication skills.
- Robust coordination, organisational, and follow-up skills, with the ability to work effectively across multiple teams.
- Good working knowledge of CRM platforms and customer/account management tools.
- Experience using dashboards, reporting tools, and data trackers.




- Proficiency in Microsoft Excel and Microsoft 365; familiarity with Power BI or similar dashboard tools would be an advantage.
- Ability to coordinate effectively with Global Partnerships, Catalogue, Sales, Technology, Marketing, and Operations teams.
- Solid attention to detail, particularly when handling commercial information, commissions, contracts, property data, and documentation.
- Ability to manage multiple priorities, track deliverables, and ensure tasks are completed within agreed timelines.
- A proactive approach to problem-solving, stakeholder management, and process improvement.

Preferred Experience

- Previous experience in Account Management, Key Account Management, Business Operations, Partner Operations, Sales Operations, or a similar coordination-focused role.
- Experience working with B2B clients, external partners, vendors, or business accounts.
- Exposure to property management, real estate, student accommodation, hospitality, or marketplace businesses would be beneficial, but is not essential.

What We Are Looking For

- We are looking for someone who can take ownership of coordination between Global Partnerships and Catalogue, ensuring that requests are actioned, tasks are tracked, deadlines are met, and all stakeholders have clear visibility of progress.
- The successful candidate will serve as the central coordination point for Global Partnerships' catalogue-related requirements, while also managing partner updates, commercial administration, reporting, and cross-functional communication.
- This is a hands-on role suited to someone who combines strong communication and relationship management skills with excellent organisational, reporting, and operational capabilities.

Pay: ₹50,000.00 - ₹75,000.00 per month

Work Location: In person

📌 Key Accounts Manager – Global Partnerships & Catalogue Operations (India)
🏢 DXN TECHNOLOGIES PRIVATE
📍 India