FyerX is hiring experienced Service Now Developers for one of our clients in Coimbatore. We are looking for professionals with 3–6 years of experience in Service Now development, customization, workflow automation, and integrations.

The ideal candidate should have strong hands-on experience in Service Now catalogue development, ITSM/CSM/FSM modules, scripting, and API integrations, with the ability to contribute across the complete Software Development Life Cycle (SDLC).

Job Details

- Job Title: Service Now Developer – ITSM / CSM / FSM

- Experience: 3–6 Years

- Location: Coimbatore, Tamil Nadu

- Working Days: Monday to Friday

- Working Hours: 9:00 AM – 6:00 PM

- Industry: IT Services / Technology

- End Client: KG Invicta Services (KGIS)

Job Summary

We are seeking a skilled Service Now Developer to design, develop, customize, and maintain Service Now applications and modules.

The role involves end-to-end Service Now development, including service catalogue configuration, workflow automation, scripting, third-party integrations, testing, and application support.

The selected candidate will work across the complete development lifecycle, ensuring high-quality deliverables while following established development standards and processes.

Key Responsibilities

- Develop, configure, and customize Service Now applications, modules, and service catalogues.

- Design and implement workflows, business rules, client scripts, and UI policies.

- Work on Service Now ITSM, CSM, and FSM modules.

- Develop and maintain Service Now integrations with external applications using REST APIs and other integration technologies.

- Perform requirement analysis, feasibility assessments, and technical estimations.

- Configure and customize Agent Workspace based on business requirements.

- Handle incident, request,



and case management processes.

- Manage Service Now Update Sets and release deployments.

- Prepare technical documentation and maintain configuration changes.

- Develop unit test cases and perform unit and integration testing.

- Participate in code reviews, troubleshooting, and performance optimization.

- Ensure adherence to SDLC processes, quality standards, and configuration management practices.

- Collaborate with technical and functional teams to deliver Service Now solutions.

Requirements

- 3–6 years of experience in Service Now development and customization.

- Strong hands-on experience in Service Now Service Catalogue development.

- Good understanding of Service Now ITSM, CSM, and/or FSM modules.

- Proficiency in Service Now scripting and configuration, including:

- Business Rules

- Client Scripts

- UI Policies

- Workflows

- Agent Workspace

- Experience in Service Now Update Sets and release management.

- Working knowledge of REST API integrations and third-party system connectivity.

- Understanding of software configuration management tools and processes.

- Knowledge of SDLC, software estimation techniques, and quality processes.

- Strong analytical, troubleshooting, and problem-solving abilities.

- Valuable communication and interpersonal skills.

Preferred Qualifications

- Service Now certifications such as CSA, CAD, or CIS.

- Experience integrating Service Now with enterprise applications such as SAP.

- Knowledge of SAP CPI or similar integration technologies.

- Experience in Service Now UI development and customization.

- Understanding of Service Now reporting and analytics.

- Familiarity with Agile development methodologies and CMMI quality standards.

- Experience in application testing, debugging, and performance optimization.

📌 ServiceNow Developer – ITSM / CSM / FSM (India)
🏢 FyerX
📍 India