Job Description
– Account Manager (US / Canada Government Staffing) Company: BuzzClan LLC

Location:
Mohali, Punjab (Work from Office) Openings: 2 (US – 1 | Canada – 1)

Experience:
4–8 years preferred Shift: Night Joining: Immediate / Short Notice Preferred Role Overview We are seeking proactive, results-driven Account Managers who can independently manage and expand our government staffing business across the US and Canada. The role combines account management, business development, client relationship building, and staffing delivery coordination.

Key Responsibilities
1. Account Management & Client Relationships
• Manage assigned government accounts, contracts, and client relationships.
• Build and maintain relationships with procurement teams, hiring managers, department heads, and decision-makers.
• Serve as the primary point of contact for staffing requirements, client communication, and escalations.
• Conduct regular client meetings to understand upcoming staffing needs, projects, and hiring plans.
• Ensure client satisfaction, retention, and continuity of business. 2. New Account Activation & Business Development
• Proactively activate newly awarded contracts and assigned accounts.
• Conduct outbound prospecting through calls, emails, LinkedIn, and other channels.
• Identify and engage new departments, agencies, hiring managers, and decision-makers.
• Schedule introductory, discovery, and business development meetings.
• Research client organizations, incumbent vendors, and upcoming staffing opportunities.
• Develop account expansion strategies and generate new staffing requirements.
• Maintain a qualified pipeline of opportunities. 3. Recruitment & Staffing Delivery Coordination
• Coordinate with TAQ teams on open requirements, priorities, and candidate submissions.
• Conduct detailed requirement intake covering skills,



experience, bill rates, work arrangements, and timelines.
• Monitor submissions, interviews, selections, and placements.
• Ensure timely client feedback and address recruitment challenges.
• Collaborate with onboarding and consultant support teams to ensure smooth delivery. 4. Contract Utilization & Revenue Growth
• Understand assigned contracts, pricing structures, procurement processes, and approved services.
• Identify opportunities to expand staffing services across eligible departments and agencies.
• Increase contract utilization, account revenue, and gross profit.
• Identify contract extensions, renewals, and additional service opportunities.
• Collaborate with Pre-Sales and leadership on account intelligence and growth strategies. 5. CRM & Performance Management
• Maintain accurate client interactions, stakeholder records, meetings, and opportunities in HubSpot.
• Develop account plans and maintain revenue forecasts.
• Track outreach, meetings, qualified opportunities, requirements, and placements.
• Take ownership of account growth, client retention, and business development targets. Required Qualifications
• 4–8 years of experience in US or Canadian staffing, account management, or business development.
• Experience in government/public-sector staffing required.
• Demonstrated success in outbound prospecting, client relationship development, and account expansion.
• Strong understanding of the staffing lifecycle,



including requirements, submissions, interviews, and placements.
• Experience engaging hiring managers, procurement professionals, and senior stakeholders.
• Excellent communication, negotiation, presentation, and organizational skills.
• Ability to independently manage accounts and deliver against sales targets.
• Experience with HubSpot or similar CRM platforms. Market-Specific Preferences US Account Manager:
• Experience with State, Local, and Education (SLED) government staffing.
• Familiarity with statewide contracts, cooperative purchasing agreements, and IT staff augmentation. Canada Account Manager:
• Experience with Canadian federal, provincial, municipal, or broader public-sector staffing.
• Familiarity with Canadian government procurement and staffing processes. Key Performance Expectations
• Consistent outbound outreach and current stakeholder engagement.
• Activation of assigned contracts and accounts.
• Regular client meetings and qualified opportunity generation.
• Growth in staffing requirements, placements, revenue, and gross profit.
• Timely recruitment coordination and client communication.
• Accurate CRM updates and account forecasting. Ideal Candidate We need someone who thinks like a business developer and operates like an account owner, not someone who simply waits for existing clients to share requirements. The ideal candidate proactively builds relationships, identifies opportunities across departments, generates new business, and takes accountability for growing the assigned portfolio. Given the anticipated transitions, please treat both positions as high priority and initiate sourcing immediately, as we already have less time for interviews, selection, and knowledge transfer without disrupting ongoing business.

📌 Account Manager (India)
🏢 BuzzClan
📍 India