Who we are: Yanmar, a global leader since 1912, excels in innovative solutions across agriculture, marine, and industrial sectors. Yanmar Engine Manufacturing India (YEMI) Pvt. Ltd is a 100% owned subsidiary of Yanmar Japan, established in 2019. Our culture thrives on innovation, efficiency, and sustainability. What we do: YEMI primarily focuses on manufacturing of Industrial Engines and sales and service of the Industrial Engines/Agricultural Products/ Marine (Small – Medium & Large) Engines. Additionally, YEMI is running a full-fledged R&D; center, with the vision of developing a global R&D; center in India and to provide the cost and technological merits of India to the Yanmar Group. What is in for you: Employees at YEMI benefit from a cooperative work environment, continuous learning opportunities, global exposure, a culture that promotes HANASAKA (let the people bloom) and a commitment to sustainability through initiatives like solar energy and rainwater harvesting. We also offer a comprehensive benefits package, including health and well-being, equal employment opportunities and policies that are benchmark for work-life balance. Essential Duties and

Responsibilities:
Service
• Provide on/off-site installation, validation and commissioning of engines. (diesel)
• Provide high level technical support to customers on location/ Phone/ online. (Zero-hour service support)




• Service and Parts coordination with GOEMs.
• Service dealer and FIE Shop expansion in global markets as part of global south.
• Communicate with Customers to ensure satisfaction and implement necessary corrective action.
• Competition mapping and Market feedback.
• Interface to cross functional work teams such as field applications, customer support-services, application engineering.
• Updating of Service Technical documentation as required and submission. Issue of technical bulletins
• Maintain compliance with all company policies and procedures.
• Perform related duties as assigned by supervisor. Parts Sales
• Responsible to achieve MTTR and spare parts sales target assigned for the year. Education and Work Experience

Requirements:
• Excellent computer proficiency (MS Office – Word, Excel and Outlook), AI.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Challenging spirit to act independently to establish/nourish/grow a “Happy Customer” support channel. Education
- B. Tech/B. E Experience
- Similar working experience for 12-14 Years.

📌 Manager - Service and Parts Sales (Gurugram)
🏢 YANMAR India
📍 Gurugram