Company: Chate Group of Education

Location:
Goregaon West, Mumbai

Job Type
Full time | Work From Office

Experience:
1–2 Years

About the Role
We are looking for an organised, tech-savvy, and proactive individual to manage incoming leads, coordinate follow-ups, maintain CRM records, and support overall sales operations.

Key Responsibilities
• Understand and categorise incoming leads based on customer requirements and interests.
• Assign and coordinate leads with the relevant sales teams.
• Track follow-ups, lead status, and conversions to ensure no opportunity is missed.
• Manage and regularly update CRM systems and lead databases.
• Coordinate with sales teams, counsellors, and internal departments.
• Maintain daily reports, dashboards, and lead performance records.
• Identify gaps in lead management and improve coordination processes. Requirements
• 1–2 years of experience in lead management,



sales coordination, CRM operations, or a related role.
• Basic understanding of sales processes and lead management.
• Comfortable working with CRM software and digital tools.
• Good knowledge of Excel and Google Sheets.
• Strong communication, organisational, and problem-solving skills.
• Ability to understand customer requirements and coordinate effectively.
• Detail-oriented, proactive, and accountable.
• Ability to learn new software and systems quickly. What We Value Strong ownership, attention to detail, technological adaptability, and consistent execution.
• We need someone who can keep our lead management system organised, ensure timely follow-ups, and make sales coordination more efficient.

📌 Lead Management (Mumbai)
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📍 Mumbai