About the Job About Aligned Automation At Aligned Automation, we live by our "Better Together" philosophy to build a better world. As a strategic service provider to Fortune 500 companies, we help digitize enterprise operations and drive impactful business strategies. Our purpose goes beyond projects—we strive to deliver meaningful, sustainable change that shapes a more optimistic and equitable future. Our culture is deeply rooted in our 4Cs—Care, Courage, Curiosity, and Collaboration—ensuring that each employee is empowered to grow, innovate, and thrive in an inclusive workplace.

Experience:
8–15 Years

Location:
Pune Employment Type: Full-Time Role Overview We are looking for an experienced process excellence leader to drive customer-facing engagements across business process management, process design, process intelligence, and intelligent automation. The role involves working with large enterprise customers to understand and improve complex business processes, identify operational inefficiencies and root causes, and translate insights into actionable process improvement, automation, and transformation initiatives. The candidate should bring strong BPM and process excellence expertise, with the ability to integrate process modeling, process mining, task mining, and automation capabilities into a cohesive, scalable delivery approach. Awareness of GenAI and agentic AI is important to identify complementary opportunities and work effectively with specialist AI teams.

Key Responsibilities
• Lead end-to-end process excellence engagements, from process discovery and assessment through solution prioritisation, implementation,



and benefits realisation.
• Drive process modeling, documentation, design, standardisation, and optimisation using established BPM methodologies and tools.
• Leverage process mining and task mining to identify bottlenecks, process deviations, inefficiencies, compliance gaps, and opportunities for improvement.
• Translate process intelligence into actionable roadmaps spanning process redesign, RPA, analytics, and AI-enabled interventions.
• Establish structured approaches for root cause analysis, defect management, corrective actions, and continuous improvement against business and process KPIs.
• Lead customer discussions and workshops, align business and technology stakeholders, and develop roadmaps, business cases, and measurable value propositions.
• Build and manage multidisciplinary teams, define delivery governance, establish reusable frameworks, and scale successful solutions across business functions.
• Own delivery quality, stakeholder confidence, adoption, and measurable business outcomes.
• Collaborate with automation and AI leadership to identify where GenAI and Agentic AI can complement traditional BPM and automation approaches. Must-Have
• Strong experience in BPM, process excellence,



process redesign, continuous improvement, and enterprise transformation.
• Practical experience in process modeling and design platforms such as ARIS or equivalent.
• Hands-on exposure to process mining platforms such as Celonis and task mining platforms such as Skan or equivalent.
• Valuable understanding of RPA and intelligent automation, including Automation Anywhere or comparable platforms.
• Strong analytical and problem-solving skills, with the ability to connect process-level findings to operational and business KPIs.
• Proven customer-facing delivery leadership, stakeholder management, structured communication, and team-building capability.
• Ability to shape an integrated process excellence roadmap rather than manage individual tool-specific projects in isolation. Good to Have
• Experience in high-tech, semiconductor, supply chain, customer support, sales operations, or portfolio management processes.
• Experience in large global enterprise environments and complex, cross-functional business processes.
• Exposure to GenAI, agentic AI, automated root cause analysis, and AI-driven operational analytics.
• Experience developing reusable process intelligence frameworks and scaling process excellence capabilities across business units. Ideal Candidate A BPM and process excellence leader who can connect process design, process intelligence, and automation to deliver measurable improvements in enterprise operations—and lead a coordinated, outcome-led customer engagement.

📌 Process Excellence (India)
🏢 Aligned Automation Services
📍 India