We are looking for a courteous and organized Front Office Executive to manage the reception area at our physiotherapy center. The candidate will be the first point of contact for patients, ensuring a smooth and welcoming experience while handling administrative and coordination tasks efficiently.
Key Responsibilities
1.Greet and assist patients and visitors in a qualified manner
2.Manage appointment scheduling and patient registrations
4.Handle incoming calls, emails, and inquiries
5.Maintain patient records and ensure data confidentiality
6.Coordinate with physiotherapists regarding appointments and patient flow
7.Process billing, payments, and receipts
8.Manage daily front desk operations and maintain a clean reception area
9.Follow up with patients for appointments and feedback
Required Skills & Qualifications
1.Graduate in any field (preferred)
2.Prior experience in a clinic, hospital, or front office role is a plus