Who we are:

Yanmar, a global leader since 1912, excels in creative solutions across agriculture, marine, and industrial sectors. Yanmar Engine Manufacturing India (YEMI) Pvt. Ltd is a 100% owned subsidiary of Yanmar Japan, established in 2019. Our culture thrives on innovation, efficiency, and sustainability.

What we do:

YEMI primarily focuses on manufacturing of Industrial Engines and sales and service of the Industrial Engines/Agricultural Products/ Marine (Small – Medium & Large) Engines. Additionally, YEMI is running a full-fledged R&D; center, with the vision of developing a global R&D; center in India and to provide the cost and technological merits of India to the Yanmar Group.

What is in for you:

Employees at YEMI benefit from a collaborative work environment, continuous learning opportunities, global exposure, a culture that promotes HANASAKA (let the people bloom) and a commitment to sustainability through initiatives like solar energy and rainwater harvesting. We also offer a comprehensive benefits package, including health and well-being, equal employment opportunities and policies that are benchmark for work-life balance.

Essential Duties and Responsibilities:

Service

- Provide on/off-site installation, validation and commissioning of engines. (diesel)
- Provide high level technical support to customers on location/ Phone/ online. (Zero-hour service support)




- Service and Parts coordination with GOEMs.
- Service dealer and FIE Shop expansion in global markets as part of global south.
- Communicate with Customers to ensure satisfaction and implement necessary corrective action.
- Competition mapping and Market feedback.
- Interface to cross functional work teams such as field applications, customer support-services, application engineering.
- Updating of Service Technical documentation as required and submission. Issue of technical bulletins
- Maintain compliance with all company policies and procedures.
- Perform related duties as assigned by supervisor.

Parts Sales

- Responsible to achieve MTTR and spare parts sales target assigned for the year.

Education and Work Experience Requirements:

- Excellent computer proficiency (MS Office – Word, Excel and Outlook), AI.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- Challenging spirit to act independently to establish/nourish/grow a “Happy Customer” support channel.

Education - B. Tech/B. E Experience - Similar working experience for 12-14 Years.

📌 Manager - Service and Parts Sales (Gurugram)
🏢 YANMAR India
📍 Gurugram