Group Company: AU Small Finance Bank

Designation: Deputy Vice President

Office Location: Jaipur

Key Responsibilities

- Lead end-to-end customer onboarding and account maintenance operations, ensuring seamless customer experience and operational efficiency.
- Drive compliance with KYC, AML, FATCA, CKYC, and regulatory requirements while maintaining strong risk and control frameworks.
- Manage regulatory inspections, internal audits, compliance reviews, and remediation activities.
- Monitor business performance through KPIs, productivity metrics, and service standards.
- Champion process improvement, automation, digitization, and workflow optimization initiatives.
- Lead, mentor, and develop high-performing operational teams while fostering a culture of accountability and customer centricity.
- Collaborate with Business Banking, Retail Banking, Risk, Compliance, Product, Technology, Operations,



and Branch teams to deliver strategic initiatives and process enhancements.
- Support implementation of new regulatory requirements and transformation programs.

Qualification &

Experience Required:

· Chartered Accountant (CA) with a Graduate degree

· 10–12 years of experience in Banking Operations, Customer Onboarding, KYC/AML, Account Maintenance, Customer Due Diligence, and Regulatory Compliance

· Robust experience managing audits, regulatory inspections, governance, and risk frameworks

· Minimum 5 years of people leadership experience managing large operational teams

· Proven track record in process excellence, automation, digital transformation, and stakeholder management

· Advanced proficiency in MS Excel, PowerPoint, and Word

📌 Deputy Vice President Account Maintenance (Jaipur)
🏢 AU Small Finance Bank
📍 Jaipur