The Opportunity As a CRM Manager, you will play a crucial role in enhancing our customer relationships and improving our lead management processes. You will ensure effective communication with potential clients, ultimately driving the growth of our business. Your Day-to-Day - Develop and implement strategies for lead management and follow-up.

- Maintain the CRM system to ensure data accuracy and up-to-date information.
- Analyze customer data to identify trends and optimize engagement efforts.
- Collaborate with sales teams to streamline lead tracking and conversion processes.
- Create and maintain reports on lead status and performance metrics.
- Train team members on best practices for using the CRM system.
- Ensure timely follow-up with leads to maximize conversion rates. You'll Thrive Here If - You have solid skills in managing customer relations through CRM tools.
- You are detail-oriented and can analyze data effectively.
- You are proactive in identifying opportunities for improvement in processes.
- You enjoy working with sales teams to achieve common goals. Apply now to be part of a team dedicated to building lasting customer relationships.

This job is provided by Shine.com

📌 CRM Manager (Mumbai)
🏢 ACURA SOLUTIONS
📍 Mumbai