Role & responsibilities

Review and compare hotel prices received through partner price feeds against prices displayed on hotel booking websites.

- Identify and classify cases as Match or Mismatch based on total pricing, including base rates, taxes and additional fees.
- Verify booking details, including itinerary accuracy, number of adults and length of stay.
- Identify hidden taxes, local charges and discrepancies in pricing.
- Ensure accuracy and timely completion of daily assigned tasks.
- Identify and escalate process-related issues whenever required.
- Follow process guidelines, maintain quality standards and adapt to process updates.
- Contribute towards improving process efficiency and customer experience.

Preferred candidate profile

- Graduate in any stream (mandatory).




- Freshers and candidates with 02 years of experience are welcome.
- Good logical reasoning and numerical aptitude, especially percentage calculations.
- Basic computer knowledge and email writing skills.
- Good attention to detail and analytical abilities.
- Strong communication and interpersonal skills.
- Ability to work independently as well as in a team.
- Adaptable to work in 247 rotational shifts, including weekends and holidays.
- Candidates should be adaptable, quick learners and comfortable working in a process-driven environment.

📌 Associate Analyst_Non Technical/ Non Voice (Gurugram)
🏢 Highspring India
📍 Gurugram