Job description Company and benefits - Job ID - SRSER019326 - Employment Type - Regular - Work Style - on-site - Location - Noida,UP,India - Role - Sr Services Project Manager Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. - We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. - Role Overview: As a Sr. Services Project Manager at UKG, you will play a pivotal role in delivering superior workforce management solutions to our global clients. You will be responsible for day-to-day global deliveries of UKG Ready product and manage all stages of the implementation life cycle, as well as all project resources. You will be accountable for your own success, utilizing your expert knowledge of project management, software to design and implement solutions that maximize perks for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. - Key Responsibilities may include but are not limited to the following: - Act as primary customer liaison for all Ready product implementation related tasks. - Demonstrate expertise in all facets of Project management lifecycle, including but not limited to, requirements gathering, staff management, budget management, issue and risk mitigation,



and status reporting. - Act as a ‘People Developer’ or ‘mentor’ to internal colleagues. Assist in continued development in best practices and employee development. - Set performance goals for project team or work unit. - Monitor project and/or personnel performance, checking actual performance against planned performance to ensure technical, schedule, and budget goals are met or exceeded. - Collect inputs and prepare weekly and monthly status reports as required. - Explain any deviations from planned budgets and schedules. In addition, prepare and support quarterly management reviews. - Lead Executive level meetings and escalations. - Provide technical and leadership guidance and direction to personnel to ensure proper, timely completion of work. - Assess the potential impact on own and others’ work, and develop and execute the best work solution. - Manage escalated situations as proactively as possible, involving management as needed. - Interact frequently with team, management and customers to define project requirements and identify solutions consistent with defined terms, methodology, policy, and regulations. - Develop strong customer relationships as ‘trusted advisor’ at project management, payroll manager, and senior management levels.



- Strong attention to detail as well as ability to function strategically within account; proactively look at ‘big picture’ for project/customer short and long term goals; identify and drive additional revenue opportunities within account. - Proven ability to manage multiple work streams within a customer while maintaining a strategic vision and focus (Enterprise level deployments). - Qualifications: - Overall 8 to 10 years of experience in Enterprise level project deployments (multi-work stream) is required. - Solid leadership skills with the ability to work as part of the project team externally (customer) and internally (implementation team). - Comfortable presenting to large and diverse audiences, including C Level executives - Strong experience scheduling, preparing presentations and status reports. - Superb written and oral communication skills required. - Ability to perform multiple tasks ranging from project management to coaching other team members. - Ability to work in Shift 7, 3 PM IST to 12 AM IST, to support our North America implementation projects - Ability and willingness to travel based on project needs - Broad knowledge of labor management, HR / Payroll, ERP, or similar domain product/systems is strongly preferred Company Overview: UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process NOTICE ON HIRING SCAMSUKG will never ask you for a copy of your driver’s license, social security card, or passport during a job inter ABOUT OUR JOB DESCRIPTIONSAll job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for

📌 Sr Services Project Manager (Noida)
🏢 UKG (Ultimate Kronos Group)
📍 Noida