E-commerce Operations Executive

Experience : 0-2 years Employment Type : Full-time Salary : ₹15,000-₹25,000 per month Location : Gurgaon

Role Overview

We are looking for a detail-oriented E-commerce Operations Executive to manage daily order processing, returns and inventory through Unicommerce . The role will also involve maintaining price accuracy across Myntra, Amazon, Flipkart and Ajio .

The two primary responsibilities of this position are:

- Processing orders and returns through Unicommerce.
- Managing and reconciling inventory across marketplaces.

This is an entry-level, execution-focused role requiring valuable Excel skills, accuracy and familiarity with marketplace seller portals. Experience with a women’s fashion or apparel brand is preferred.

Key Responsibilities1. Order and Return Processing — Primary Responsibility

- Process daily marketplace orders through Unicommerce.
- Generate invoices, shipping labels and manifests.
- Monitor pending, unallocated, cancelled and failed orders.
- Ensure orders are processed and dispatched within marketplace timelines.
- Process customer cancellations, returns and return-to-origin orders.
- Track return shipments and ensure returned stock is updated correctly.
- Coordinate with the warehouse team for picking, packing, dispatch and returns.
- Identify and report order-processing or system-sync issues.
- Maintain daily reports for orders, dispatches, cancellations and returns.

1. Inventory Management — Primary Responsibility
- Monitor SKU-level and size-level inventory in Unicommerce.
- Ensure inventory is correctly synced across Myntra, Amazon, Flipkart and Ajio.
- Identify and report stock mismatches, negative inventory and overselling risks.
- Reconcile marketplace inventory with Unicommerce and warehouse stock records.
- Update inventory after receiving confirmation from the warehouse.
- Manage parent and child SKUs, including colour and size variations.
- Track inward stock, returned stock and inventory adjustments.




- Coordinate with the warehouse team to resolve stock discrepancies.
- Prepare and maintain daily or weekly inventory reports.
- Escalate inventory issues to the E-commerce Manager in a timely manner.

Marketplace Pricing and Seller Portal Operations

- Check prices, MRPs and discounts across Myntra, Amazon, Flipkart and Ajio.
- Compare live marketplace prices with approved internal pricing sheets.
- Update prices and discounts on seller portals as instructed.
- Identify and report pricing or discount discrepancies.
- Verify that approved price changes are correctly reflected on live product pages.
- Download and maintain order, inventory, return and pricing reports.
- Monitor seller portal notifications, pending actions and operational deadlines.

Excel and Reporting

- Prepare order, return, inventory, dispatch and pricing reports.
- Compare data from Unicommerce, seller portals and internal records.
- Use Excel functions such as VLOOKUP/XLOOKUP, IF, SUMIF/SUMIFS, COUNTIF/COUNTIFS, PivotTables, filters and conditional formatting .
- Identify missing SKUs, duplicate entries and data mismatches.
- Ensure all operational trackers are accurate and updated on time.

Key Requirements

- Graduate or diploma holder in any relevant discipline.
- 0-2 years of experience in e-commerce operations, order processing or inventory management.
- Hands-on or working knowledge of Unicommerce is strongly preferred .
- Familiarity with Myntra, Amazon, Flipkart and Ajio seller portals .
- Good understanding of Microsoft Excel, including lookup formulas and PivotTables.
- Understanding of order processing, invoicing, dispatch, cancellations and returns.
- Basic knowledge of inventory reconciliation and stock management.
- Strong attention to detail while working with inventory, prices, SKUs and quantities.
- Ability to follow processes and complete tasks within deadlines.
- Good communication and coordination skills.
- Experience with a women’s fashion or apparel brand is preferred.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 E-commerce Operations Executive (Gurugram)
🏢 GG Apparels
📍 Gurugram