Employment Type : Full-Time Department : Operations / Administration

Position Overview

This role requires strong communication skills, multitasking ability, and a proactive mindset to ensure smooth daily operations.

Key Responsibilities

Front Desk & Reception

- Greet and assist visitors, clients, and vendors in a professional manner
- Manage incoming and outgoing mail and deliveries
- Maintain a clean and organized reception area

Helpdesk Support

- Serve as the first point of contact for internal and external inquiries
- Log, track, and escalate service requests as needed
- Coordinate with relevant departments to resolve issues promptly
- Maintain accurate records of support requests and resolutions

Logistics Support (Preferred Experience)

- Assist with shipment tracking and delivery coordination
- Communicate with carriers, suppliers, and warehouse teams
- Support scheduling of deliveries and pickups
- Update internal systems with shipment status and documentation

Qualifications & Requirements

- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)




- 1-3 years of experience in reception, administrative, or helpdesk roles
- Logistics, transportation, or supply chain experience strongly preferred
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with ticketing/helpdesk systems is a plus
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Professional demeanor and customer-service orientation

Key Competencies

- Attention to detail
- Problem-solving ability
- Time management
- Ability to work independently and as part of a team
- Adaptability in a fast-paced environment

What We Offer

- Competitive salary
- Health and wellness benefits
- Professional development opportunities
- Supportive team environment

Job Types : Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Advantages :

- Health insurance
- Provident Fund

Language :

- Hindi, English (required)

Work Location: In person

📌 Receptionist / Helpdesk Coordinator (Mulund West)
🏢 Applied Systems
📍 Mulund West