Job Summary : A Retail Store Manager (also known as a Store Manager, Retail Manager, or Shop Supervisor) is responsible for overseeing the day-to-day operations of a retail store. Their role involves managing store staff, ensuring excellent customer service, and achieving sales targets. Here’s a detailed job profile for a Retail Store Manager. - Key Responsibilities

- Daily Billing & Cash Management :

- Oversee the daily billing process, ensuring all transactions are accurately recorded in the system.

- Verify cash and card payments, ensuring the correct change is provided and that there are no discrepancies in cash handling.

- Ensure that all sales transactions are properly invoiced, including GST calculations and applicable discounts.

- Maintain a clear and accurate cash register report at the end of the day.

- Material Inward/Outward (Inventory Management) :

- Manage the inward and outward movement of materials and goods, ensuring accurate records are maintained.

- Perform regular checks on the stock received (material inward) and compare it with purchase orders.

- Ensure proper storage and handling of inventory to prevent damage or loss.

- Record all materials sent out of the store (material outward), ensuring correct stock levels are maintained and that the movement of goods is tracked.

- Perform regular stock audits to avoid discrepancies and ensure that stock levels match the system records.

- Staff Supervision & Training :

- Supervise and guide staff to ensure they are following proper billing and inventory procedures.

- Provide training on GST compliance, billing software, and sales reporting to new and existing staff.

- Ensure staff adheres to company policies regarding billing, discounts, returns, and stock management.

- Customer Service :





- Handle any escalated customer complaints or billing issues, ensuring a satisfactory resolution.

- Ensure that the billing staff are providing excellent service and guiding customers appropriately during checkout.

- Promote loyalty programs, special offers, or discounts at the time of billing to enhance customer satisfaction and sales.

- Daily Operational Management :

- Ensure the store is operationally efficient, maintaining a clean and organized environment.

- Supervise store opening and closing procedures, ensuring all security and operational checks are completed.

- Oversee product displays and store layout to maximize sales and customer flow.

- **

- GST Billing & Compliance**:

- Ensure all sales and purchases comply with Goods and Services Tax (GST) regulations.

- Generate GST-compliant invoices for customers, ensuring all details (like GSTIN, HSN codes, tax rates) are accurate.

- Maintain records of GST transactions and ensure that they are ready for GST filing.

- Coordinate with accountants for monthly and quarterly GST filings and resolve any discrepancies.

- Sales Report Preparation :

- Prepare daily, weekly, and monthly sales reports, analyzing performance against sales targets.

- Track sales by product category, employee, or shift, and identify areas for improvement or growth.

- Present sales data to senior management and recommend strategies to improve performance.





- Monitor sales trends and consumer behavior to forecast future sales and inventory requirements.

- Purchase Report & Stock Management :

- Monitor stock levels regularly and prepare purchase reports to ensure the store remains well-stocked.

- Maintain purchase records, including suppliers, purchase prices, and delivery timelines.

- Coordinate with suppliers for timely delivery of goods and ensure that purchases align with sales trends and customer demand.

- Report any discrepancies in deliveries, such as incorrect items or damaged goods, and coordinate returns or replacements.

- Reporting & Documentation :

- Submit daily, weekly, and monthly reports, including sales, stock, purchase, and GST-related reports to senior management.

- Maintain proper documentation for all sales transactions, purchases, and material movement.

- Ensure the accuracy of all records for auditing purposes and compliance with company policies.

- Compliance and Security :

- Ensure that all billing and inventory management procedures comply with relevant legal, regulatory, and company requirements.

- Monitor store security measures to prevent theft or damage of inventory, including cash and stock. - Qualifications :

- Education : Any Graduate, PG, MBA.

Experience: 2- 5 Years Accuracy in billing, stock management, and report preparation.

Customer Service Skills : Ability to handle customer complaints and ensure a positive shopping experience Inventory Management : Robust understanding of stock management, including inward and outward material flow. Proficiency in Accounting Software : Knowledge of retail management and accounting software, especially for GST billing and inventory management

How to Apply :

📌 Retail Store In-charge - Kopergaon (Kopargaon)
🏢 Malpani Group
📍 Kopargaon