JLL supports the Whole You, personally and professionally.

We are seeking a confident and capable Assistant Manager to be based on-site and take ownership of day-to-day operational activities. This role requires a hands-on leader who can independently manage site functions, coordinate teams, ensure operational excellence, and serve as the primary point of contact for all site-related matters.

Key ResponsibilitiesOperational Management

The Assistant Manager will oversee daily site operations, ensuring all activities run smoothly and efficiently. This includes monitoring workflows, identifying bottlenecks, implementing process improvements, and maintaining operational standards. You will be responsible for ensuring that service level agreements are met consistently and that site performance targets are achieved.

Team Leadership

Direct supervision of on-site staff including scheduling, task allocation, and performance monitoring. You will conduct regular team meetings, provide coaching and guidance, and foster a collaborative work environment. Building team capability through training and mentoring is a key aspect of this role.

Stakeholder Management

Act as the primary liaison between site operations and senior management, clients, vendors, and service providers. You will handle escalations, resolve issues promptly, and maintain strong working relationships with all stakeholders. Clear and proactive communication is essential.

Compliance and Safety

Ensure full compliance with health and safety regulations, company policies, and industry standards. Conduct regular site inspections, maintain documentation, and implement corrective actions when needed. Safety of personnel and assets is a top priority.

Resource Management





Manage site resources including equipment, supplies, and budgets. Monitor inventory levels, coordinate maintenance activities, and ensure cost-effective operations while maintaining quality standards.

Reporting and Documentation

Prepare regular operational reports, track key performance indicators, and maintain accurate records. Provide insights and recommendations to management based on site performance data. Required QualificationsExperience : 5-8 years in operations management or facility management, with at least 1-2 years in a supervisory capacity Leadership : Proven track record of leading teams and managing operations independently Confidence : Self-assured decision-maker who can handle pressure and resolve issues without constant oversight Communication : Excellent verbal and written communication skills for effective stakeholder engagement Problem-Solving : Strong analytical abilities with a practical, solutions-oriented approach Technical Knowledge : Understanding of operational processes, safety protocols, and relevant industry regulations Education : Bachelor's degree in Business Administration, Operations Management, Engineering, or related field preferred

Essential CompetenciesAutonomous working style with ability to take initiative

Strong organizational and time management skills

Attention to detail with quality focus





Adaptability to changing priorities and agile environments

Proficiency in MS Office and operational management software

Customer service orientation

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Assistant Facility Manager (Gurugram)
🏢 JLL
📍 Gurugram