Job Title : Head - Network & Design

Career Function :**Operations

Job Family/Subfamily :**Operations - Network Optimization & Automation

Career Stream/Career Level :**Senior Management

Location :**HQC - Mumbai (with national coverage)

RCS Grade :**H

Reporting To : National Operations Head

Travel Required : 25% 50% 75% - About DHL Blue Dart Express India**

At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.

We are proud to be consistently ranked among India’s Top 100 Outstanding Places to Work® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care—Blue Dart is where you belong. - Position Overview

The Head - Network & Design will be responsible for designing, optimizing, and governing Blue Dart’s first, middle, and last mile networks. This role plays a critical part in ensuring that our operations are efficient, scalable, and future-ready. The role leads national-level optimization initiatives, automation deployment at hubs/gateways,



and continuous improvement of infrastructure design. It will provide leadership to a specialist team and partner with regional operations to embed network improvements into daily execution. - Job Purpose

To build and deliver a strategic network roadmap for Blue Dart that enhances service quality, drives cost efficiency, and prepares infrastructure for business expansion. This includes:

- Optimizing hub and branch footprints.
- Deploying automation at facilities.
- Using advanced analytics and simulation to design scalable, customer-centric networks.
- Reducing dependency on external consultants by building strong in-house expertise.

Key Roles & Responsibilities

Network Design & Optimization

- Lead end-to-end design of first, middle, and last mile networks using data-driven methods.
- Evaluate number, size, and location of operating units for efficiency.
- Use scenario modeling to test expansion or consolidation strategies.

Automation Deployment

- Drive automation at hubs, gateways, and service centers (sorters, robotics, AI-based routing).
- Build business cases for new technologies, ensuring ROI delivery.
- Collaborate with IT and Engineering for system integration and process redesign.

Continuous Improvement

- Create frameworks for continuous network re-evaluation.
- Benchmark against best-in-class competitors in logistics and e-commerce.
- Build dashboards to monitor cost per shipment, SLA compliance, and throughput.





Stakeholder Engagement

- Partner with Regional Operations Heads for localized execution.
- Collaborate with Finance for cost-benefit analysis of proposed changes.
- Support Commercial teams in assessing customer requirements for network expansion.

Leadership & Capability Building

- Lead and mentor Senior Managers in network analysis and optimization.
- Build internal expertise in analytics and optimization tools.
- Create a culture of innovation and continuous improvement within the team.

Qualifications & Experience

Education :

- Graduate in Engineering, Supply Chain, or related discipline.
- Postgraduate in Operations, Logistics, or Business preferred.

Experience :

- 12-15 years of experience in network optimization, operations planning, or supply chain engineering.
- Proven success in large-scale hub and route redesign.
- Experience implementing automation and delivering measurable service and cost benefits.
- Robust exposure to logistics or e-commerce industry practices.

Skills & Capabilities

Technical Skills:

- Advanced knowledge of hub & spoke design, network simulation, and routing optimization.
- Familiarity with automation technologies in warehousing and linehaul.
- Proficiency in analytics tools, optimizers, and simulation software.

Key Competencies:

- Strategic mindset with ability to balance cost and service imperatives.
- Strong execution and program management capability.
- Excellent communication and influencing skills.
- Continuous improvement mindset, innovation driven.

Key Performance Indicators (KPIs)

Sr. No.

**-

- Key Result Areas**

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- Key Performance Indicators (KPIs)**
- 1
- Network Optimization
- Reduction in cost per shipme

📌 Head - Network & Design, Hqc (Mumbai)
🏢 Dhl
📍 Mumbai