Job Title : Telecaller & Front Desk Manager Organization : Skylor Institute Location :Gali No. 29, Ajit Road, Near Gurudwara Sahib, Bathinda, Punjab-151001

Job Type : Full-Time

About Skylor Institute

Skylor Institute is a leading coaching institute committed to helping students achieve academic excellence and success in competitive examinations. We provide expert coaching for Classes 11 & 12, board examinations, and a wide range of competitive exams, including CLAT, CUET, IPMAT, NDA, SSC, Banking, and other career-oriented entrance tests.

As a Telecaller & Front Desk Manager, you will be one of the first points of contact for students and parents, playing a vital role in delivering an exceptional experience and helping aspiring learners take the first step toward their educational goals.

Job Summary

Telecalling Responsibilities

- Make outbound calls to prospective students and parents from provided leads.
- Explain institute programs, courses, workshops, and admission procedures.
- Maintain accurate records of calls, follow-ups, and student interactions.
- Handle incoming calls professionally and resolve queries effectively.
- Generate daily, weekly, and monthly lead status reports.

Front Desk Management

- Welcome and assist students, parents, visitors,



and guests professionally.
- Manage walk-in inquiries and provide complete information about courses and services.
- Maintain visitor records and appointment schedules.
- Coordinate student counseling sessions and meetings.
- Handle basic administrative and office support tasks.
- Ensure the reception area remains organized, clean, and presentable.

Admission Support

- Assist students with admission forms and documentation.
- Coordinate with the counseling and academic teams regarding admissions.
- Maintain admission records and student databases.
- Support enrollment campaigns, events, and promotional activities.

Administrative Duties

- Maintain student records and office files.
- Coordinate with faculty and management for smooth daily operations.
- Prepare reports and maintain MIS records as required.

Preferred Qualities

- Friendly and approachable personality.
- Robust persuasion and negotiation skills.
- Self-motivated and target-oriented.
- Ability to work in a fast-paced educational environment.
- Problem-solving mindset and attention to detail.

How to Apply

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Tele-caller and Front Desk Manager (Bathinda)
🏢 Skylor Institute
📍 Bathinda