Greeting Guests :

- Warmly welcome guests as they enter the cafe lounge and bar.

- Provide a positive and friendly first impression.

- Reservation Management :

- Handle reservation inquiries and manage table bookings.

- Ensure efficient seating arrangements for guests.

- Customer Assistance :

- Assist guests in choosing suitable seating and provide menu information.

- Address customer queries and concerns with professionalism.

- Coordination with Staff :

- Communicate effectively with servers and kitchen staff to ensure smooth service.

- Manage the flow of guests to optimize seating and service efficiency.

- Maintaining Cleanliness :

- Keep the hostess stand and waiting areas clean and organized.

- Monitor and manage the cleanliness of the entrance and reception area.

- Menu Presentation :

- Hand out menus to guests and guide them through the offerings.

- Promote daily specials and promotions.

- Special Occasions :

- Assist in coordinating special events, parties, or celebrations.





- Ensure that the ambiance aligns with the theme or occasion.

- Customer Engagement :

- Engage with guests during wait times, making them feel valued.

- Gather feedback and relay it to the management for improvement.

- Cash Handling :

- Handle cash transactions related to reservations or other services.

- Provide accurate bills and ensure correct change is given.

- Adherence to Policies :

- Enforce cafe lounge and bar policies, such as dress code and age restrictions.

- Maintain a skilled demeanor and uphold the establishment's standards.

- Emergency Response :

- Be aware of emergency procedures and assist in evacuations if necessary.

- Remain calm and composed during high-stress situations.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits :

- Food provided

Experience :

- total work: 2 years (preferred)

Work Location: In person

📌 Guest Relations Representative (Karnal)
🏢 PYRAMID
📍 Karnal