Job description: The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place.

We are looking for a highly talented and self

- motivated [Customer Service Representative] to join us on our journey in advancing the technological world through innovation and creativity.

Job Title :[Customer Service Representative]

Job ID: ( 1631586BR )

Position Type :Full-time

Location :El Paso Texas (Onsite)

Role/Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications & Experience

- Minimum Requirements_

Education and/or Experience :HS Diploma or GED, customer service experience in a healthcare environment preferred.

* Language Skills: MUST BE FLUENT IN BOTH SPAN/ENG**Ability to read and interpret documents such as safety rules, standard operating procedures (SOPs) or other job aids, to write routine correspondence, and to effectively present information in a one-on-one,



small or large group situations, to customers, clients and associates.

Other Skills and Abilities : Ability to manage difficult, irate or emotional situations while maintaining composure; ability to multi-task; excellent time and process management skills; ability to handle conflict and balance the needs of the program and the team; demonstrates strong leadership skills.

Other Qualifications : This position may require participation in and possible travel to training sessions, completing self-study, certification and call monitoring.

Certificates, Licenses, Registrations :This position requires completion and certification of all program-related training.

Physical Demands & Work Setting : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee must occasionally lift and/or move up to 15 pounds.

The noise level in the work setting is usually moderate.

This position is REMOTE following a 2-3 week training in our El Paso Office, with occasional travel onsite, as needed. i.e. Team/Client Meetings, Trainings, or Technical Support.

Pay and Benefits

Pay Range Minimum: $12 per hour

Pay Range Maximum: $14 per hour

Benefits :

- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance

Work Location: Remote

📌 Customer Service Representative (India)
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