Key Responsibilities :

- Provide Trading Platform Support (NSEIX - NEAT)

- Manage incident, change, and problem resolution processes

- Deliver desktop support and administer IT infrastructure systems

- Implement and monitor IT governance and compliance frameworks

- Identify, assess, and mitigate IT risks

- Plan, coordinate, and test disaster recovery and business continuity strategies

- Collaborate with and manage relationships with vendors and stakeholders

- Oversee data center operations to ensure optimal performance and availability Requirements :

- Lead vendor coordination and implement disaster recovery strategies.-

- Establish backup and restoration processes for systems.

- Maintain asset records, tickets, updates, and documentation as per ITIL processes.

- Solid knowledge of Windows 11, O365,



Windows/Linux Server OS preferred.

- Hands-on experience with ticketing tools (e.g., ServiceNow).

- Exposure to working directly with end customers/business, vendors, and project stakeholders.

- Good communication and technical skills.

- Knowledge of NSE IX Exchange Regulations & Compliance.

- Experience handling exchange IT audits- ITIL process adherence (change, release, incident, problem management).

- Degree in Computer Science, Software Engineering, or related field.

- Strong command of spoken and written English.

- Regional experience preferred.

📌 Associate, Information Technology (Mnc Institutional Brokerage and Investment Services) (Mumbai)
🏢 RiverForest Connections Private
📍 Mumbai