TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

What we are looking for

Role : Service Desk

Joining Location :Chennai, Bangalore

Exp: 3-5 yrs

Must have :

- Leadership & People Management - Proven ability to lead large teams, manage multiple services or 24/7 services, and build a high-performance culture.
- Strong knowledge of ITIL framework and service desk operations.
- Experience in managing IT support teams (minimum 5+ years, with at least 2 years in a lead role).
- Excellent leadership, communication, and problem-solving skills.

Good to have :

- Previous ITSM / Incident management or Service desk experience managing cases and troubleshooting incidents
- Solid knowledge in capacity management, resource planning, reporting & analytics.

Location

- Pune

Job Function

- IT INFRASTRUCTURE SERVICES

Role

- Specialist

Job Id

- 408185

Desired Skills

- IT Helpdesk | IT IS_Service Desk

Qualifications : BACHELOR OF ENGINEERING

📌 Service Desk (Pune)
🏢 Tata Consultancy Services
📍 Pune