We are a growing BPO company looking for enthusiastic and customer-focused Customer Care Executives to join our team. This role involves handling customer interactions through calls and providing effective solutions while maintaining high service quality.

Responsibilities :

- Handle inbound and/or outbound customer calls professionally
- Address customer queries, concerns, and complaints in a polite manner
- Provide accurate information about products or services
- Maintain proper call records and customer details
- Ensure customer satisfaction and follow company guidelines

Eligibility Criteria:

- Good communication skills in Hindi and/or English
- Basic computer knowledge
- Ability to work in rotational shifts
- Customer-oriented and positive attitude

Job Details:

- Job Type: Part-time / full-time
- Shift: 4.5hr rotational shift for part-time / 9hr rotational shift for full-time
- Work Location: Office-based
- Training will be provided

Why Join Us:

- Friendly work environment
- Growth opportunities
- On-job training
- Secure and professional workplace

Job Types : Full-time, Part time

Pay: ₹13,000.00 - ₹15,000.00 per month

Expected hours: No more than 54 per week

Work Location: In person

📌 Customer Care Executive (Lucknow)
🏢 Woodrock Infotech
📍 Lucknow