We Are Hiring!

Thanal Homes (HiLITE Business Park, Calicut), a trusted name in the residential construction sector, is looking for a dynamic and result-oriented individual to join our team.

Position: CRM Executive (Customer Relationship Management)

Job Description & Key Responsibilities :

- Lead Management : Promptly handle and respond to customer inquiries received through phone calls, social media, and digital campaigns.
- Telecalling & Nurturing : Reach out to prospective clients, understand their requirements, and introduce them to our home plans and ongoing projects.
- Follow-ups : Maintain consistent follow-ups with leads to guide them through the decision-making process.
- Coordination : Work closely with the sales team to schedule site visits and consultations for interested clients.
- Data Maintenance : Update and manage client records, follow-up status, and lead data accurately in Excel/CRM systems.
- Relationship Building : Maintain strong,



positive, and long-term relationships with existing and potential customers.

Qualifications & Requirements :

- Experience : Minimum 1 year of experience in customer relationship management, telecalling, or customer support (experience in construction/real estate sectors is an added advantage).
- Skills : Excellent communication and interpersonal skills in Malayalam and English.
- Tech Savvy : Proficiency in MS Excel, Google Sheets, and handling digital communication platforms.
- Attributes : Robust convincing skills, patience, and a problem-solving attitude.

Job Location : HiLITE Business Park, Calicut Salary : Competitive salary + Attractive Incentives

How to Apply : Pay: ₹16,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Relationship Manager (CRM) (Kozhikode)
🏢 Thanal Affordable Homes
📍 Kozhikode