We are looking for a dynamic and customer-focused Customer Relationship Manager to join our team.
Responsibilities :
- Build and maintain strong relationships with customers
- Handle customer queries and provide timely solutions
- Ensure customer satisfaction and retention
- Coordinate with internal teams to resolve issues
- Maintain customer records and follow-ups
Requirements :
- Good communication and interpersonal skills
- Basic computer knowledge (MS Excel, CRM tools)
- Problem-solving attitude
- Prior experience in customer handling is preferred