Here is the improved and professionally formatted job description. The language has been refined for clarity and impact, the formatting is optimized for easy reading, and a discrepancy in the original salary figures has been aligned so the compensation table matches the header.

Job Description: Telesales Executive

Company : Nidhi Decor Pvt. Ltd.

Location : Goregaon, Mumbai (Work from Office)

About the Role

Key Responsibilities

- Inbound Lead Handling : Promptly answer customer inquiries, understand their specific requirements, recommend suitable products, and convert inbound leads into confirmed sales while maintaining exceptional customer service.
- Outbound Outreach : Proactively contact potential customers from provided databases, nurture warm leads through the sales funnel, handle objections gracefully, and reach out to existing clients for repeat business and upselling.
- Target Achievement : Consistently meet or exceed daily, weekly, and monthly sales targets to maximize incentive earnings. Continuously refine your pitch and call quality to improve conversion rates.
- CRM & Data Management : Accurately log all calls, lead statuses, and customer interactions in the CRM. Maintain detailed records of follow-ups and pipelines, and generate daily/weekly reports for team leadership.
- Team Coordination : Collaborate seamlessly with internal departments (sales, dispatch, accounts) to ensure smooth order processing.



Share valuable customer feedback and market insights to improve overall team strategy.

Required Skills & Qualifications

- Experience : Prior experience in telesales, telecalling, or customer service is preferred (highly motivated freshers with strong communication skills are welcome to apply).
- Communication : Excellent verbal skills in Hindi and English (fluency in regional languages is an advantage) with a clear, secure, and customer-friendly voice.
- Sales Acumen : Strong persuasion, negotiation, and closing skills, coupled with the ability to handle objections politely and effectively.
- Attributes : Confident, energetic, target-oriented, and capable of thriving in a goal-driven environment under pressure.
- Availability : Must be willing to work full-time from our Goregaon office.

Training & Onboarding

We set our team up for success. New hires will receive:

- A comprehensive 5-day training period before going live on calls.
- In-house training on our CRM software.
- In-depth product knowledge and sales pitch coaching.

Work Schedule & Benefits

- Working Hours : 11:00 AM - 8:00 PM
- Work Mode : Work from Office (Goregaon)
- Breaks : 45-minute lunch break and a 15-minute tea break
- Leaves : 2 per month only to be taken on weekdays only and not on weekends

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Telesales Executive (Goregaon)
🏢 Nidhi Decor
📍 Goregaon