FIELD OPERATIONS EXECUTIVE / BUSINESS DEVELOPMENT EXECUTIVE & REPAIR-IT DELIVERY ASSOCIATE Are you a motivated and ambitious individual looking to grow in the automotive services industry? This role combines business development, partner onboarding, field marketing, and vehicle pick-up & drop operations, offering broad exposure and growth. JOB TITLE : Field Operations Executive / BDE JOB TYPE - Full Time / Commission Based / Incentive Based DEPARTMENT : Sales, Marketing & Operations INDUSTRY : Car & Bike Servicing Platform LOCATION : Ahmedabad / Surat / Pune Field-Based (visiting garages and customer’s location) KEY RESPONSIBILITIES 1. PARTNER ONBOARDING & ACCOUNT MANAGEMENT

- Visit and identify potential garage partners (car and bike workshops) in the assigned territory. - Register and on-board interested garage partners on the Repair-it platform with complete details. - Ensure the garage profile is complete and attractive. - Assist garage owners in creating and updating their garage service menu (services, categories, pricing, etc.) EXPLAIN ALL TERMS AND CONDITIONS RELATED TO : - Service quality standards and customer experience expectations. - One-time Onboarding / Listing fee which will be charged on the first order. - Ensure the partner understands and agrees to the business model, fee structure, and service quality requirements before going live. - Provide product training to garage owners and staff on how to use the Repair-it partner app (order handling, status updates, payments, etc.) 2. SALES, MARKETING & BRAND ESTABLISHMENT

- Conduct regular field visits to generate new leads and on-board more garages.



- Execute offline marketing campaigns around on boarded garages to increase customer footfall and online orders. - Distribute flyers, place standees, and coordinate local promotions as required. - Promote Repair-it as a trusted and convenient solution for car & bike service and repair in the local area. - Support brand-building and visibility initiatives as guided by management. 3. CUSTOMER SERVICE, PICK-UP & DROP OPERATIONS

- Handle vehicle pick-up and drop for customers, from their home / office to the partner garage and back. - Drive customer vehicles safely, responsibly, and professionally, ensuring no damage and a smooth experience. - Coordinate with customers on timing, location, and service requirements, and with garages on job status and completion. - Assist garages, customers, and pick-up / drop representatives in resolving basic operational issues and queries. - Ensure all service orders, pick-up / drop activities, and status updates are correctly recorded in the app. - Ensure all payment activities (collections, confirmations, commissions, settlements) are done correctly and on time. QUALIFICATIONS & REQUIREMENTS :

- Minimum 1 year of experience in Sales & Marketing and / or Auto Servicing & Repairing. - Must know to drive both two-wheeler (bike)



and four-wheeler (car) & must have a valid driving licence. - Excellent communication and interpersonal skills to explain terms, conditions, commissions, and processes clearly to garage partners and customers. - Goal-oriented mind-set with a strong desire to grow in a sales and operations role. - Ability to work independently in the field and also collaborate within a team. - Basic knowledge of MS Office, Google Maps and comfort using mobile apps. - Passion for the automotive industry and eagerness to learn more about services, repairs, and customer handling. PREFERRED TRAITS :

- Strong negotiation, persuasion, and relationship-building skills. - Good local area knowledge and existing network with garages is an added advantage - Skilled appearance, punctuality, and disciplined work habits. - Comfortable with fieldwork, targets, and flexible working hours depending on customer and partner needs. PURPOSE OF THE ROLE :

- To on-board and educate potential garage partners, ensuring they are fully set up and compliant with quality standards and T&Cs.; - To drive customer acquisition for on boarded garages through offline marketing and local brand-building activities. - To assist in operations by managing vehicle pick-up & drop and supporting smooth coordination between customers, garages, and the company. - To ensure accurate and timely payments, commissions, and settlements as per the agreed fee structure and terms.

Job Types : Full-time, Permanent

Pay: ₹18,813.09 - ₹30,727.75 per month

Work Location: On the road

📌 Field Operations Executive (Ahmedabad)
🏢 Repair-it
📍 Ahmedabad