- Team Leadership & Scheduling : Recruit, train, and manage shift rosters for all housekeeping staff. Conduct daily briefings and performance appraisals.
- Quality Inspections : Routinely audit rooms, corridors, and public spaces to ensure strict adherence to hygiene and aesthetic standards.
- Inventory & Budget Management : Monitor stock levels of cleaning chemicals, amenities, and linens. Source vendors and control departmental expenses.
- Cross-Departmental Coordination : Work closely with maintenance for repairs, and with the front desk (in hotels) or administration for VIP arrivals and patient room turnarounds.
- Health & Safety Compliance : Ensure the team follows safety protocols, such as proper handling of hazardous chemicals and adhering to infection-control or OSHA guidelines.
Key Result Areas (KRAs)
- Guest/students Satisfaction Scores : Achieving high ratings on cleanliness, room readiness,
and overall comfort.
- Cleanliness & Audit Scores : Maintaining passing grades on regular internal audits and external health/safety inspections.
- Budget Variance : Keeping departmental expenses, labor costs, and supply usage within the allocated financial limits.
- Staff Turnover & Productivity : Maintaining high staff morale, reducing absenteeism, and hitting room-turnaround time targets.
- Room Availability (Room Turnaround Time) : Minimizing the time it takes to clean and prepare a room/bed for the next guest.
Pay: ₹16,000.55 - ₹25,000.00 per month
Advantages :
- Commuter assistance
- Flexible schedule
- Food provided
- Internet reimbursement
- Leave encashment
- Paid sick time