Job Description

Specialist, Infrastructure Engineering

The Opportunity

- Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
- Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
- Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the worlds greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

What will you do in this role :

- Manage the design, procurement, installation, upgrading, operation, control, maintenance, and effective use of specific technology services.




- Carry out and also improve system software development and maintenance tasks by updating the product design to automate routine system administration tasks using standard tools and software development practices.
- Contribute to identification and prioritized adoption of Technology Engineering community practices within the products where you work.
- Work within a matrix organizational structure, reporting to both the functional manager and the Product manager.
- Participate in Product planning, execution, and delivery, ensuring alignment with Product goals.

What should you have :

- Bachelor’s degree in Information Technology, Computer Science or any Technology stream.
- 3-7 years of hands-on experience.
- 5 years and above of relevant experience.
- Previous experience developing ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS.
- Knowledge of building out ServiceNow CMS (ESS - Employee Self Service Portal).
- Strong knowledge of Agile delivery practice.
- Experience with databases (PostgreSQL, Oracle, MS SQL or other).
- Good communication skills.
- Flexibility to work a shift overlapping part of the US Work Day.
- Previous experience with the development of automated testing solutions.
- Working knowledge of AWS serverless architecture including the use of Lambdas and step functions.
- AWS or ServiceNow certifications are a plus.

Preferred Skills : Primary Skills (Must have) :





- Strong hands-on experience in React.js, TypeScript, and Node.js.
- Experience with Git and version control best practices.
- Experience in Full Stack Application Development.
- Working knowledge of Cloud Technologies (AWS preferred; Azure, GCP, or equivalent cloud platforms acceptable).
- Experience working with Databases such as PostgreSQL, Oracle, MS SQL, MySQL, or similar.
- Strong understanding of Agile/Scrum development methodologies.
- Working knowledge of Automated Testing Solutions, such as Playwright.
- Strong communication and collaboration skills in a global team workplace.

Secondary Skills (Nice to have) :

- Experience with ServiceNow Development.
- Knowledge of ServiceNow Flow Designer and workflow development.
- Experience building and supporting ServiceNow CMS / Employee Self-Service (ESS) Portals.
- Knowledge of AWS Serverless Architecture, including Lambda and Step Functions.
- AWS and/or ServiceNow certifications are an added advantage.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are : We are known as Merck Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we are bringing forward medicines and vaccines for many of the worlds most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

**What we look fo

📌 Specialist, Infrastructure Engineering (Hyderabad)
🏢 Msd
📍 Hyderabad