* Role: Systems Administrator Internal QS Applicants Only**

Location: Bangalore / Mumbai

Job type :Full time, permanent**

Working arrangement: Hybrid

Why QS?

At QS, we believe that work should empower you. That’s why we foster a versatile working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do - we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation - putting us among the top 28% of workplaces globally - it’s official: QS is a place where everyone can thrive.

As a Systems Administrator, this is what you’ll be doing : Role responsibilities : Microsoft 365 and SaaS Platform Ownership**

- Administer and secure Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams, Intune, etc) ensuring availability, data protection, service enablement, licensing governance and secure configuration.




- Ensure platforms are configured securely in line with organisational standards and industry’s best practices.Identify opportunities to optimise SaaS usage, reduce risk, and improve user experience.

Identity and Access Management Leadership

- Manage identity and access controls using Entra ID (Azure AD), conditional access, MFA, privileged roles, and least-privilege access models.
- Own user lifecycle management (joiner, mover, leaver) and ensure timely, secure provisioning and deprovisioning.
- Lead endpoint management and security using Microsoft Intune and ManageEngine Endpoint Central, including device onboarding, configuration, compliance enforcement, patching, and hardening.
- Design, implement, and maintain endpoint and identity security baselines , ensuring devices and users meet organisational security requirements.
- Monitor system, identity, and endpoint security posture, proactively identify misconfigurations, vulnerabilities, and risks, and remediate them effectively.
- Enforce least-privilege access principles and manage privileged roles appropriately.
- Administer and maintain Group Policy Objects (GPOs) and modern management configurations in hybrid and cloud-first environments.
- Conduct periodic access reviews and remediate excessive or misaligned permissions.Partner with the Security & Compliance team to reduce identity-related risk exposure.

Operational Excellence and Process Improvement

- Provide Level 2/3 technical support for complex system, SaaS,



and endpoint-related issues.
- Drive continuous improvement in provisioning workflows, configuration standards, and access governance.
- Identify opportunities for automation using PowerShell or scripting to reduce manual processes.Ensure structured change management and documentation practices are followed.
- Endpoint and Device Management
- Lead endpoint administration using Microsoft Intune and enterprise endpoint management platforms.
- Ensure device onboarding, compliance enforcement, patching, and security hardening are consistently maintained.
- Maintain and improve endpoint security baselines in hybrid and cloud-managed environments.
- Monitor compliance metrics and proactively address configuration drift or patching gaps.

Administer modern device management policies alongside legacy GPO configurations where required. Governance, Audit and Collaboration

- Collaborate closely with Security, Compliance, and Global IT team to implement security controls, support audits, and align IT operations with security best practices.
- Support audit readiness through evidence gathering and configuration validation.
- Participate in SaaS vendor onboarding reviews from an identity and access perspective.
- Maintain high-quality and accurate system documentation, security standards, operational procedures, and runbooks
- Continuously evaluate and improve IT and security processes, tools, and configurations to strengthen resilience against evolving cyber threats.
- Support the monitoring and management of shadow IT risks and enforce access governance standards.Ensure IT operations align with internal security policies and regulatory requirements.

Key skills and experience :

- Experien

📌 Systems Administrator internal Qs Applicants Only (Mumbai)
🏢 Quacquarelli Symonds
📍 Mumbai