Key Responsibilities

- Inquiry Handling: Answer phone calls, web chats, emails, and walk-in enquiries promptly, logging every lead with details like source, preferred program, and follow-up dates.
- Tele-Counselling & Pitching: Conduct detailed career and course counselling for prospective students and parents, explaining program structures, eligibility criteria, fee structures, and scholarship options.
- Lead Conversion: Follow up consistently on active leads, warm prospects, and pending applications via phone calls, WhatsApp, and emails to close admissions.
- Campus Tours & Walk-ins: Guide visiting students and families around the campus/facility, showcasing classrooms, labs, libraries, and amenities.
- Application Assistance: Help applicants fill out admission forms, verify academic mark sheets, ID proofs, and supporting documents, and schedule entrance tests or interviews.
- CRM & Data Management: Maintain up-to-date records of all student interactions, application stages, and conversion funnels in the institutional ERP or CRM system.

Pay: ₹400,000.00 - ₹500,000.00 per year

Perks:

- Provident Fund

Work Location: In person

📌 Student Support admission Counsellor (Nagpur)
🏢 O3Hire
📍 Nagpur