JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Description - Technical Executive - AV Services
Position OverviewWe are seeking a Technical Executive - AV Services with 3-4 years of corporate experience to manage and deliver high-quality audiovisual technology solutions across our corporate facilities. This role combines hands-on technical expertise with client management, ensuring seamless AV operations that support modern workplace collaboration and enhance employee experience.
Key ResponsibilitiesAV Operations & Technical Delivery Oversee daily AV operations across corporate meeting rooms, boardrooms, training facilities, and event spaces. Manage setup, configuration, and operation of presentation systems, video conferencing platforms, sound reinforcement, digital signage, and collaboration technology. Provide in office technical support during executive meetings, town halls, client presentations, and corporate events, ensuring flawless execution and rapid issue resolution.
System Management & Maintenance Conduct regular preventive maintenance, system health checks, and equipment testing to ensure optimal performance and minimize downtime. Maintain accurate documentation of AV equipment inventory, system configurations, and maintenance schedules. Coordinate with vendors for equipment servicing, repairs, and warranty management.
Client & Stakeholder Support Serve as the primary technical point of contact for internal clients and business units. Understand meeting requirements, recommend appropriate AV solutions, and provide pre-event technical consultations. Build strong relationships with stakeholders to anticipate needs and deliver exceptional service experiences.
Technology Integration & Upgrades Support implementation of new AV technologies and system upgrades across the corporate portfolio. Assist in configuring and integrating video conferencing solutions (Microsoft Teams, Zoom, Webex) with room booking systems and enterprise platforms. Participate in testing and commissioning of newly installed AV systems.




Training & Knowledge Transfer Conduct user training sessions for employees on AV equipment operation, video conferencing best practices, and collaboration tools. Create user guides and quick reference materials to enable self-service capabilities. Provide basic technical orientation to new team members.
Vendor & Project Coordination Coordinate with AV contractors, integrators, and technology vendors for installations, upgrades, and repairs. Track project timelines, deliverables, and quality standards. Participate in technical discussions and site walkthroughs for planned AV enhancements.
Reporting & Continuous Improvement Monitor service metrics including system uptime, incident resolution times, and user satisfaction scores. Identify recurring technical issues and recommend proactive solutions. Contribute to process improvements that enhance service delivery efficiency and user experience.
Required QualificationsExperience & Background 3-4 years of hands-on experience in corporate AV operations, preferably in a corporate real estate, facility management, or corporate IT environment. Demonstrated track record of managing AV technology for executive meetings, large-scale events, and daily conference room operations.
Technical Competencies Strong working knowledge of professional AV equipment including projectors, displays, DSP audio systems, matrix switchers, and control systems (Crestron, Extron, AMX preferred). Proficiency with enterprise video conferencing platforms and their integration with collaboration tools. Understanding of network fundamentals, signal flow, HDMI/SDI standards, and basic IT infrastructure as it relates to AV systems.
Soft Skills Excellent customer service orientation with the ability to communicate technical concepts to non-technical users. Strong problem-solving skills and ability to work under pressure during live events. Effective time management and ability to prioritize multiple concurrent requests. Professional presentation and demeanor suitable for executive-level interactions.
Additional Requirements Flexibility to work outside standard business hours for events and planned maintenance windows. Ability to lift and move AV equipment (up to 50 lbs). Valid driver's license if supporting multiple locations.



Willingness to stay current with emerging workplace technologies and industry trends.
Preferred QualificationsCertification in AV technology (CTS, CTS-I, or vendor-specific certifications from Crestron, Extron, or Biamp)
Experience with Microsoft Teams Rooms, Zoom Rooms, or similar enterprise platforms
Familiarity with workplace experience platforms and room booking systems
Basic understanding of IT networking, VLANs, and IP-based AV systems
Experience supporting hybrid work environments and remote collaboration tools
Project coordination or team leadership experience
What We OfferThe opportunity to work with cutting-edge workplace technology in a dynamic corporate environment. Professional development through exposure to enterprise-scale AV implementations and continuous learning opportunities. Collaboration with facility management, IT, and workplace experience teams. A role that directly impacts how employees collaborate and experience the workplace.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Senior Technical Executive - AV Services (Mumbai)
🏢 Jones Lang Lasalle
📍 Mumbai