Field Service Executive – V-Guard Authorised Service Centre

Job Location: Tiruchirappalli, Tamil Nadu

Job Type: Full-Time

Monthly Salary: ₹15,000

Petrol Allowance: ₹200 per working day (Additional)

Job Description

We are hiring an active and responsible Field Service Executive to manage and coordinate field service operations for our V-Guard Authorised Service Centre.

Key Responsibilities

- Monitor and coordinate daily field service activities.
- Follow up with technicians to ensure timely service call completion.
- Visit customer locations and resolve service-related issues.
- Monitor pending, spare-pending and completed service calls.
- Handle customer complaints and service escalations.
- Coordinate with customers for service appointments.
- Ensure service calls are completed within company timelines.
- Maintain daily field visit and service reports.
- Monitor technician performance and productivity.
- Coordinate with the Service Centre Incharge.
- Ensure customer satisfaction and service quality.

Candidate Requirements

- Qualification:



Any Degree / Diploma / ITI.
- Experience: Freshers and experienced candidates can apply.
- Must own a two-wheeler with a valid driving licence.
- Good communication and customer-handling skills.
- Basic knowledge of electrical and electronic products preferred.
- Basic smartphone and computer knowledge.
- Willingness to travel locally for field visits.
- Responsible, punctual and self-motivated.

Skills Required

- Field Service Management
- Customer Handling
- Technician Coordination
- Problem Solving
- Daily Reporting
- Time Management

Salary & Benefits

- Fixed Salary: ₹15,000 per month
- Petrol Allowance: ₹200 per working day
- Full-Time Employment
- Growth opportunities Opportunities

Interested candidates can apply directly through Indeed.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Food provided
- Life insurance
- Provident Fund

Work Location: In person

📌 Field Service Executive (Tiruchirappalli)
🏢 Tech Vision
📍 Tiruchirappalli