- Customer Engagement: Greet shoppers, identify their needs, and offer tailored product recommendations. [1]
- Product Knowledge: Maintain a deep understanding of features, pricing, stock levels, and promotional offers. [1]
- Sales & Transactions: Guide customers through the purchase process, handle point-of-sale (POS) systems, and process payments. [1, 2]
- Relationship & Target Management: Build repeat-customer rapport and work toward individual and team sales targets. [1]
- Store & Stock Maintenance: Assist with merchandising, display organization, inventory tracking, and resolving customer complaints.
Core Requirements
- Experience: Previous retail or direct-sales experience. [1]
- Skills: Robust communication, active listening, negotiation, and basic math/POS aptitude. [1, 2]
- Education: High school diploma or equivalent (some roles prefer a degree in marketing, business, or retail management).