Job Description – US Voice Process (AT&T; Wireless & Fiber)

Position: US Voice Process – Outbound Sales Executive
Process: AT&T; Wireless & Fiber
Job Type: Full-Time
Department: Customer Sales / BPO Operations
Shift: US Night Shift
Location: Benguluru

Job Overview

We are looking for enthusiastic and confident candidates for our US Voice Process – AT&T; Wireless & Fiber campaign. The selected candidates will handle outbound calls to US customers, understand their current wireless and internet requirements, explain available AT&T; services, and generate sales opportunities.

Key Responsibilities

- Make outbound calls to customers across the United States.
- Promote AT&T; Wireless plans, mobile connections, and device upgrade options.
- Explain AT&T; Fiber internet services and available plans.
- Understand customers' existing mobile and internet service requirements.
- Identify potential sales opportunities through effective communication.
- Handle customer objections professionally and confidently.
- Cross-sell wireless and fiber services wherever applicable.
- Explain pricing, service terms, installation details, and applicable offers accurately.




- Follow the approved calling scripts and sales procedures.
- Maintain call quality, productivity, and sales targets.

Required Skills

- Excellent verbal communication skills in English.
- Good listening and convincing skills.
- Ability to handle customer objections.
- Basic knowledge of sales and customer service.
- Confidence in handling US customers.
- Positive attitude and willingness to achieve targets.
- Basic computer knowledge.

Eligibility Criteria

- Freshers and experienced candidates can apply.
- Minimum qualification: Intermediate / 12th Pass or Graduation.
- Good English communication is mandatory.
- Candidates must be comfortable working in US night shifts.

What We Offer

- Attractive salary package.
- Performance-based incentives.
- Professional training and process guidance.
- Growth opportunities opportunities.
- Supportive working environment.

Apply Now: Interested candidates can share their updated resumes with the HR team.
Email:[email protected]

Pay: ₹25,000.00 - ₹70,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 ICANAN TECHNOLOGY
📍 India